I visited NYC again recently and spent some time in an area with a lot of pedestrian traffic and bike lanes. I can't imagine this is an easy job for transit planners because it seems like people just don't heed any rules or laws.

Pedestrians don't look at the walk and stop hand signs, they just walk no matter what and expect cars to stop. I was like the only person in brooklyn actually waiting for the walk signal. I felt like a rube. The bus lane they had was on its knees too from this. The bus would try and depart but then 6 people would try and cross in front of it, forcing it to stop. Then with 6 people in the intersection 6 more from the sidewalk would try and run out and take advantage of the stalled traffic, making the bus miss its light cycle.

Bike lanes were even more chaotic because you'd get that lack of caring about signalling along with people going the wrong way down one way bike lanes, and the vast majority of traffic was either ebike or escooter, even mopeds and motorcycles, not human powered bike, so people were flying. They'd be buffered too so as a pedestrian crossing you don't really see any of the oncoming bike lane traffic behind the row of parked cars. TBI rates must be astounding.