Ask HN: Is there any data on whether users prefer voice/chatbot experiences?
2•fnimick•1h ago
How would you decide whether to build a primarily GUI or chatbot experience for new products? It is frequently asserted that users prefer chatbots over traditional experiences. Is this accurate?
Comments
blinkbat•49m ago
Depends on the product.
qubex•16m ago
Personally I hate chatbots and natural language interfaces. Give me a well-structured window with widgets or better still a command line. Case in point: that now when you double click on a time in Apple’s iCal it brings up a free-entry text box to “describe” the engagement rather than a structured window with title, location, beginning and ending times drives me insane.
real_winidi•1m ago
Would be interesting. Personally also hate chatbots. If voice would be integrated to the gui with instant reactions it would be cool. But currently these things are to slow. Chatbots depend on what you doing with it. search a document in your paperless? probably better then doing it yourself.
Gui and chat/voice needs to merge with fast gui feedback.
blinkbat•49m ago