Because we can’t afford to talk to a real medical provider, presumably.

And we used to do the exact same thing with web search.

Be careful using chatbots for this. They may have the some common solutions but may be missing the less common yet important things and will absolutely leave out the edge cases. The confidence they are programmed to communicate with is very dangerous and irresponsible. Maybe use it as a starting point but continue to follow all the links and keep researching. I know this as I am a walking edge case due to genetic issues.