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Car touchscreens are cheap, not good

https://ben.stolovitz.com/posts/car-touchscreens-are-cheap-not-good/
38•citelao•1h ago

Comments

citelao•1h ago
OP here: I always disliked touchscreens in cars, so I didn't understand why automakers kept shoving them in. I always assumed I was weird in some way, and that most consumers preferred touchscreens or something (Reddit seems to argue this in circles all the time). I planned to keep buying Mazdas, with their lovely buttons and stuff.

But when Mazda unveiled their button-lite 2026 CX-5 about a year ago, I started investigating.

I'm pretty convinced that touchscreens today are primarily a cost-saving measure, and every other justification is secondary. I hope I can convince you, too!

pwg•43m ago
> so I didn't understand why automakers kept shoving them in.

The article explained why. Since 2018 in the US, due to the proliferation of giant trucks being used as passenger vehicles (SUV's) backup cameras have been mandatory safety equipment. A backup camera requires a screen. So the automakers have to install a screen in the dashboard.

It is only a few dollars more to install a "touch screen" vs. a "basic display screen", and with the addition of those few dollars to the screen, that touch screen can now replace hundreds of dollars of physical buttons and their necessary wiring.

Net result, the BOM cost of the car drops by several hundred dollars, and the cost to assemble drops by some measurable amount as well.

So they why is: "because they save the automakers BOM and assembly costs".

birdostrich•23m ago
They're aware. You're replying to the OP of the article, lol.
nicce•34m ago
> I'm pretty convinced that touchscreens today are primarily a cost-saving measure, and every other justification is secondary. I hope I can convince you, too!

I thought this is a pretty well-known thing already? For almost decade.

dieselgate•4m ago
I figured it was the most reasonable conclusion via Occam's Razor. Economical and the illusion of futurism
Gualdrapo•31m ago
I think that nowadays people value "technological features", and how better to show "technological advancement" like a giant ass touchscreen and not some "old" XX century knobs.
cuu508•12m ago
I hope that changes and people start valuing simplicity and robustness over electric gimmicks (I know many people already do, but we need critical mass).
guessbest•26m ago
It is so much easier to add internationalization to a touchscreen over physical buttons
ilinx•18m ago
How much is that needed? There was very little text on those buttons to begin with. Are there significant cultural differences in the iconography associated with them?
prmoustache•17m ago
The reality is they want to serve us ads in the future. But they first need adoption.
MisterTea•4m ago
> I'm pretty convinced that touchscreens today are primarily a cost-saving measure, and every other justification is secondary. I hope I can convince you, too!

It amuses me that back in the 90's LCD color screens were magical fairy dust that cost about the same as what magical fairy dust would cost. Laptops with color LCD screens were like $6000 in the 90's, I think $3k over a greyscale. That's like $13k today.

Whereas the little plastic buttons and knobs were cheaper to pump out of an injection molding machine and assembled. Now screens are cheaper to make than little plastic baubles.

kleiba2•58m ago
I think there is a real market for modding news cars to have physical buttons again. Whenever this discussion pops up on the internet, there's plenty if people who prefer them (they're called "old folks" ;-)) so why not mod your dashboard to feature a - wait for it - volume button for your music!
wat10000•42m ago
This company sells buttons for Teslas: https://www.enhauto.com/pages/buttons

The "cloud features included" line amuses me greatly given the low-tech theme.

bryanlarsen•24m ago
Here's another really nice looking one: https://www.ctrl-bar.com/ Mine is scheduled to be delivered tomorrow...
logancbrown•42m ago
The volume button (dial) broke on my Ford Maverick in summer. Moving to a touchscreen car felt like a sigh of relief that I no longer had to worry about buttons and dials breaking when I need to use them, and don't have to worry about a trip to a dealer or tearing apart a dash to replace them. I will say a button "feels" nicer, but the added risk to me wasn't worth it. To each their own
hatefulheart•39m ago
Yeah, wait until the whole thing is unresponsive due to heat or a bug, you’ll be wishing only your volume button was affected.

The fact you can rip open the dashboard and fix something is great and what I call a feature, not a bug.

bijowo1676•35m ago
Voice interface is the future, just have voice assistant do everything without relying on knobs nor touch screen

same way people just talk to claude code via whisper

macintux•28m ago
No. No, please, no. I won't buy a car that relies on voice for anything, and I really don't want to rent one either. Wildly inefficient, slow, unpredictable.
drakythe•28m ago
Lordy I hope not. Cannot imagine having to childproof my car's entertainment system, or make sure I don't sing a trigger word, or try to turn on the defroster to dehumidify the windshield during an intense rain storm where I can barely hear myself think.

Also: I don't want a microphone in my car at all times. Thank you.

_flux•24m ago
It could use array microphone to detect that the sound originates from the driver's seat (in addition to using it for filtering out not-from-driver's-seat sounds).
nancyminusone•18m ago
Hell no. I'd sooner tear out my own vocal cords than accept this future.
dayyan•26m ago
Just ask the car, unfortunately, asking rarely works unless you're in a Tesla.
deuplonicus•24m ago
As an engineer in R&D, I've always known if I needed a cheap but amazing part, to look at automotive replacements from third parties for parts to build an MVP with.

Those rear hatch motors are amazing and most have indexing.

bryanlarsen•17m ago
The $6,000 profit per car referenced in the article is gross profit, not net profit. Net profit is considerably lower, around 5% for the mass manufacturers. So a $100 cost savings is very significant against a ~$3,000 net profit on a Bolt.
hackityhack•11m ago
If we ever get flying cars, I hope they have real buttons. I imagine it's too late for land cars to ever go all the way back to buttons.
proee•6m ago
For touchscreens, I think there is an opportunity to make larger touch targets. For example, when you want to adjust HVAC controls, the UI should take over the ENTIRE screen with ridiculously huge targets. Something in the range of 1-4 square inches in size for a core button should allow your for reduced cognitive overhead. This is critical for safe driving.
helterskelter•5m ago
There was a study from a few years ago that associated almost all increase in traffic deaths in the past decade or so with in car displays. Almost all deaths were pedestrians being struck at or after twilight. The thinking is that infotainment systems are making drivers take their eyes off the road to adjust anything in their vehicles, and also ruining their nightvision. Not sure how they were able to separate this from smartphones.
iamdamian•4m ago
The optimist in me is hoping the increased outcry on this over the past couple of years leads to manufacturers realizing they need to adjust course (move back to physical buttons) to meet the market's demands, costs be damned.

A concrete step I'm planning to take to help this along is to mention this as a dealbreaker to car dealerships the next time I shop.

jjulius•33m ago
Or you reach for a certain area of the screen out of muscle memory, but the UI changed "just because" and now you're very distracted.
vel0city•5m ago
> wait until the whole thing is unresponsive due to heat or a bug

Chances are if the whole thing is unresponsive due to heat or a bug the volume knob isn't going to actually change the volume as well. Its not like the knob is the actual pot directly changing the circuitry in the amp these days, its a digital input.

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