I'm not in the EU, but had 2 accounts with Sony/Playstation (I'm pretty sure both sat unused for more than 3 years). I tried to delete one and it seemed impossible. The FAQ said to call support. I called, waiting for 45 minutes, and they said they couldn't help me and hung up before I could respond.
While I believe they would delete a user's games, I don't know if they would actually willingly give up holding on to customer data.
My guess is this is more of a CYA incase they want to clean up accounts at some point, rather than something they actively do.
throwaway2027•20m ago
> While I believe they would delete a user's games, I don't know if they would actually willingly give up holding on to customer data.
So basically you get worst of both worlds, great.
Mindwipe•18m ago
"Sony correctly implements GDPR requirements in the EU" is a less exciting headline I guess.
guax•12m ago
That is not how gdpr works. If you have a legitimate reason to hold the data. You can. Ensuring people have access to purchases is a very legitimate reason.
computomatic•7m ago
Is there evidence that European courts have sided with that? “We’re holding onto all your data indefinitely just in case you log in again several years from now” seems to be the antithesis of GDPR and I can’t discern the difference between that and what you’re suggesting.
I believe EU has dug their own hole here. And the best move would be to pass more legislation to explicitly require the retention (and transfer, ideally) of purchased digital goods.
Xeoncross•11m ago
You know, all those people making new n64, playstation, and gameboy titles might be onto something. Apart from steam, I don't think I've heard anything but bad news from modern consoles.
al_borland•50m ago
While I believe they would delete a user's games, I don't know if they would actually willingly give up holding on to customer data.
My guess is this is more of a CYA incase they want to clean up accounts at some point, rather than something they actively do.
throwaway2027•20m ago
So basically you get worst of both worlds, great.