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How to Write an Email

https://blog.dannycastonguay.com/how-to-write-an-email/
8•speckx•47m ago

Comments

al_borland•36m ago
For all the stress about making emails short and to the point, this subject example is entirely too long. No one is reading all this.

> Good: Action needed today: approve revised offer Decision needed: pricing for Client X Update: contract signed with Acme Risk: launch delayed by one week

Some of these are good, but a lot of it depends on company culture. It sounds like he's barking orders at people, which may be received poorly. Some of it borders on sounding like Kevin in The Office when he tried to eliminate words from his speech to save time.

bibimsz•18m ago
decent guidelines, esp for someone new to office work. my advice: nobody wants to read your email, so if you must send one keep it extremely short: between 0 to 3 sentences.
gumby•8m ago
Best if the subject line is the conclusion and the message supports that.

Subject: feature X dropped from v4.4

Body: we all know this feature is delayed and will cause the release to slip. Marketing gave us the OK to refer it to 4.5

EvanAnderson•6m ago
I feel like incorporating the BLUF[0] strategy has helped my emails be more effective.

[0] https://en.wikipedia.org/wiki/BLUF_(communication)

jaffa2•3m ago
in his email he says :

Please reply by 3 pm today so we can confirm with the client.

in my experience when an action relies on somebody 'coming back' ESPECIALLY if it's a client. (do you want this, or that?)

It's best to tell them what you are going to do, unless they confirm otherwise.

e.g. We will proceed with removing feature Y to meet deadline of Mar 19, unless otherwise directed by 3pm today.

This avoids the limbo situtation where a team can't progress because they don't have clarity on X or Y.

Not always applicable but I find it works a lot of the time.

After sending emails to suppliers, they would often answer the first point in the text but ignore later points. This speaks to the send only 1 thing in an email, but if you have a few questions about something then put them in a numbered list.

I found response quality went way up when i did this, and often the responses were along the lines of :

1. do this 2. yes that's right 3. ok we note that

which i'm sure helps them becuaes the email is easier to read and parse in the first place and easier to write a reply to.

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