For consumers like me, I don't want to have to put the same 25 things I buy every week in my grocery order. It is always a hassle. If there is a group of 10 people ordering food it is a pain in the ass to put everyones order in.

For businesses, AI agents cost less than people. Companies all have people working in accounts payable. Also, at businesses when a employee needs a new piece of software, they often have to request the seat. If the company needs to buy more seats, someone has to do that. Buying one more seat is a simple activity yet someone is being paid $70K plus to do taht from the IT department.