They're a User hostile company and they make a buck by doing just enough to convince non-experts to keep their enterprise licenses.

- Client says they added me already, but I have no email with an invite. Turns out I didn't have an account that had previously joined Teams with a personal account.

- But even after I created a teams account, due to the order of events (added to corp account as guest, then created a teams account), I still don't have access and need to be readded.

- I can't upload images on groups because I don't have OneDrive access, WTF?

- I cannot download transcripts of meetings I join because I don't have permission.

How bad can a software be? Really?

Also, just quickly poking through their various enterprise plans (https://www.microsoft.com/en-us/microsoft-365/enterprise/mic...), I found several that offered Web & Windows but not Mac, and none that only allowed editing on Web like you describe.

I realize they’re trying to sell a productivity suite to basically every business on earth and that the complexity might at some point be necessary, but still…could be simpler.

Their troubleshoot support tool must be the same team that makes it on local windows troubleshooter because literally every single time you use it, it spins for 10min then says it can't fix anything.