I assume somewhere there's a team hitting their AI query KPI's due to this, but I really wish they'd shut off a few server racks and save everyone the annoyance instead.
I find this question very interesting and I want to predict where things will head. On one hand Amazon has a lot to lose by giving up control on how their website is used. Ideally they'd like to control the full end to end experience. What happens to the work they put in their UI? All those endless A/B experiments to make the buttons look perfect?
But on the other hand - this is where things are heading. They can't stop agents from using their website. Not for long. And they have a lot to gain because overall purchases will increase since. They can accept it and create a plugin and try to offer as much "branding" as possible inside it. Or they can completely go against agents and block it.
Then you have to wonder, what really is the moat here? Amazon's logistics and its relations with partners and customers (return policy etc) and the trust it brings. The UI part dissolves and is no longer important.
Maybe they want only an allowed list of agents access to Amazon? Maybe that's where things are heading? They sign deals with maybe just OpenAI (for example)? Its not like Amazon makes their own agent + model. I would hate it things fragment this much.
This is just going to get worse before it gets better. More large sites are likely going to block or attempt to block agents because they're so reliant on ads for revenue or exploiting human psychology.
These orgs have a lot to lose. But the company? Not so much, they will make it up and more - agents are great to use.
And yes ads are hard to place because agents let you bypass all this and give you a nice filtered view of exactly what you need.
Where do you think the world will head? Maybe Amazon will sell their inventory for agents at a hefty API price?
That said, a site blocking all agents would be like blocking all search engines, something that probably hurts more long term than it helps as agentic interactions become "the norm".
majorchord•20m ago
Otherwise people could just use local agents on their own machine controlling their existing browser/logins as they likely already do, without issues.
JumpCrisscross•5m ago