Some friends and I built an app called Sidekick that joins your telehealth visits in real-time. It explains medical terms and suggests useful questions, including ones you may not have thought to ask. After the visit, it provides a summary including next steps, so you can focus on the conversation instead of taking notes.
The idea of Sidekick came from our team's experiences with healthcare. Our founder, Rahul, had stage three cancer at 17. His mom had to manage everything around his care: taking notes through treatment, figuring out what questions to ask, etc. A decade later and he’s now in remission, but still sees a lot of specialists and deals with the same challenges.
Another teammate became a caregiver after his dad had a severe stroke. He found himself taking notes, looking up medical terms, and trying to keep track of what was said during every doctor visit. Others have dealt with situations like this when navigating pancreatitis and other serious health issues.
These experiences got us interested in how we might be able to reduce the burden on the patient or caregiver.
A lot of products focus on simply recording or summarizing the visit. That's useful and a step in the right direction, but we kept coming back to the fact that a lot of the challenge originates while the conversation is still happening. If you can catch something in the moment, you can address it with your clinician immediately and potentially lead to better outcomes. If you realize you missed something after the visit, then you have to try to get another appointment (and in SF I often can't get another doctor visit till 2 months later).
So we built Sidekick, to help patients and caregivers during a visit in real-time to translate medical jargon and suggest useful questions, ideally without becoming a distraction.
If you want to try it, you can download it on our website. Sidekick is desktop-only for now, but we’re working on a mobile app for in-person visits.
We would be especially interested to hear feedback on the live part of the experience. What are your thoughts on the balance between live help vs after-visit? Would something pre-visit be more helpful?