Google, where the impossible stuff is reduced to merely hard, and the easy stuff is raised to hard.
“I just want to store 5TiB somewhere”
“Ha! Did you book multiple bigtable cells”
Obviously, there are limits to how many pay bonuses you can give out and if it’s direct money or store credits.
Directly asking for a peer bonus’ is not very “googly” (and yes, this is a term they use- in case you needed evidence of Google being a bit cultish).
There are companies who help do this “as a service”; https://bonusly.com/
It never ceases to amaze me how (early) big tech embraced and even promoted things that would have been considered "career limiting" in traditional big corporations.
Since that process is invisible to those being measured you never know details (and shouldn't as long as management is sane, and if isn't this the least of your concerns), but its not ignored and in this way it helps keeping people motivated to generally do good work.
How so?
Obviously there are other professions that share some of these characteristics, like sales. Or if you narrow down a goal or task to "save us money".
Funny way to spell "unpaid extra work".
To prevent obvious abuse, you need to provide a rationale, the receiver's manager must approve and there's a limit to how many you can dish out per quarter.
Do not miss
"This is one possible characteristic of complex systems: they behave in ways that can hardly be predicted just by looking at their parts, making them harder to debug and manage."
Yes, they are Google; yes, they have a great pool of talent around; yes, they do a lot of hard stuff; but most of the time when I read those articles, I miss those kinds of distinctions.
Not lowballing the guys at Google, they do amazing stuff, but in some domains of domain/accidental/environmental complexity (e.g. sea logistics, manufacturing, industry, etc.) where most of the time you do not have the data, I believe that they are way more complex/harder than most of the problems that the ones that they deal with.
In reality, lazy domain owners layered on processes, meetings, documents, and multiple approvals until it took 6 months to change the text on a button, ugh
This qualify as complicated. Delving in complicated problems is mostly driven by business opportunity, always has limited scaling, and tend to be discarded by big players.
That doesn’t feel right.
Let me bring a non-trivial, concrete example—something mundane: “ePOD,” which refers to Electronic Proof of Delivery.
ePOD, in terms of technical implementation, can be complex to design for all logistics companies out there like Flexport, Amazon, DHL, UPS, and so on.
The implementation itself—e.g., the box with a signature open-drawing field and a "confirm" button—can be as complex as they want from a pure technical perspective.
Now comes, for me at least, the complex part: in some logistics companies, the ePOD adoption rate is circa 46%. In other words, in 54% of all deliveries, you do not have a real-time (not before 36–48 hours) way to know and track whether the person received the goods or not. Unsurprisingly, most of those are still done on paper. And we have:
- Truck drivers are often independent contractors.
- Rural or low-tech regions lack infrastructure.
- Incentive structures don’t align.
- Digitization workflows involve physical paper handoffs, WhatsApp messages, or third-party scans.
So the real complexity isn't only "technical implementation of ePOD" but; "having the ePOD, how to maximize it's adoption/coverage with a lot uncertainty, fragmentation, and human unpredictability on the ground?".
That’s not just complicated, it’s complex 'cause we have: - Socio-technical constraints,
- Behavioral incentives,
- Operational logistics,
- Fragmented accountability,
- And incomplete or delayed data.
We went off the highly controlled scenario (arbitrarily bounded technical implementation) that could be considered complicated (if we want to be reductionist, as the OP has done), and now we’re navigating uncertainty and N amount of issues that can go wrong.
https://en.wikipedia.org/wiki/Complex_system
although I understood the key part of a system being complex (as opposed to complicated) is having a large number of types of interaction. So a system with a large number of parts is not enough, those parts have to interact in a number of different ways for the system to exhibit emergent effects.
Something like that. I remember reading a lot of books about this kind of thing a while ago :)
One myth is that complex systems are inherently bad. Armed forces are incredibly complex. That's why it can take 10 or more rear echelon staff to support one fighting soldier. Supply chain logistics and materiel is complex. Middle ages wars stopped when gunpowder supplies ran out.
Another myth is that simple systems are always better and remain simple. They can be, yes. After all, DNA exists. But some beautiful things demand complexity built up from simple things. We still don't entirely understand how DNA and environment combine. Much is hidden in this simple system.
I do believe one programming language might be a rational simplification. If you exclude all the DSL which people implement to tune it.
Ukraine would be conquered by russia rather quickly if russians weren't so hilariously incompetent in these complex tasks, and war logistics being the king of them. Remember that 64km queue of heavy machinery [1] just sitting still? This was 2022, and we talk about fuel and food, the basics of logistics support.
The arquebus is the first mass gunpowder weapon, and doesn't see large scale use until around the 1480s at the very, very tail end of the Middle Ages (the exact end date people use varies based on topic and region, but 1500 is a good, round date for the end).
In Medieval armies, your limiting factor is generally that food is being provided by ransacking the local area for food and that a decent portion of your army is made up of farmers who need to be back home in the harvest season. A highly competent army might be able to procure food without acting as a plague on all the local farmlands, but most Medieval states lacked sufficient state capacity to manage that (in Europe, essentially only the Byzantines could do that).
However, all this amazing stuff in the service of .. posting ads ?
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nottorp•5h ago
Whatever you're working on, your project is not likely to be at Google's scale and very unlikely to be a "complex system".
pentaphobe•5h ago
Just because your project might not be at Google's scale doesn't mean it is therefore also not complex [^1]
Example: I'd say plenty of games fit the author's definition of "complex systems". Even the well-engineered ones (and even some which could fit on a floppy disc)
[1]: https://en.m.wikipedia.org/wiki/Affirming_the_consequent
globalnode•4h ago
sdenton4•4h ago
galkk•3h ago
https://en.wikipedia.org/wiki/Niantic,_Inc.
Arelius•2h ago
A. The same reason Amazon had/has such a hard time.
B. Google lacking the same persistence of Amazon (Consider all the products that are killed)
C. Google's hiring process. (They organizationlly do not know how to hire specialists)
Ripstad•2h ago
Yah, like the Stadia, Google's streaming gaming console thing. They even had a first party game development division for it. So exactly what OP was wondering about.
fidotron•31m ago
Fundamentally, and ironically, Google likes to offload complexity on to everyone else in their ecosystems, and they got so used to people being willing to jump through hoops to do this for search ads/SEO they are very confused when faced with a more competitive environment.
One reason Google can't make games is they can't conceive of a simple enough platform on which to design and develop one. It would be a far too adventurous constantly moving target of wildly different specifications, and they would insist you support all possible permutations of everything from the start. There are reasons people like targeting games consoles, as it lets you focus on the important bits first.
octo888•5h ago
citrin_ru•5h ago
nottorp•5h ago
vendiddy•4h ago
Even a project that's like 15k lines of code would benefit from a conscious effort to fight against complexity.
0xKelsey•4h ago
nasretdinov•4h ago
p_v_doom•1h ago