I had a sweet deal $5k/mo customer. Their usage had been dropping for weeks, but I was busy building features to notice. Got the cancellation email on a Tuesday morning.
That's a $60k/year in revenue I could have saved with a 10-minute phone call, if I'd known they were struggling.
So I built
https://firstdistro.com . It watches your customers' health (usage, engagement, activity) and alerts you when someone's at risk.
One script tag. Health score in minutes. Alerts to Slack, email or Attio crm.
Happy to answer questions about churn prediction, customer health scoring, or how we calculate signals.
https://firstdistro.com
stuartjohnson12•56m ago