My co-founder and I tried moving to Google Chat. We already pay for workspace so why not.
What kept us on slack is the external partners who are on slack. This is a bigger deal than you might think.
Google chat doesn't allow you to add external members unless they were added at the creation of the channel. Seems like a strange limitation.
I don't even think the slack search is really that much of a value add.
We split our meeting between huddles, usually when there is only two or three of us, or google meet.
We're also more than 5, but to be clear. Your pricing is the pricing for the team, not per user?
I wish you all the best, and I'd be keen to try it as we only currently have 3 external partners, but if you can nail that management of external users, I think that is important.
I'm also assuming there are desktop/mobile/web apps? Also necessary, though also a lot of overhead for a small team.
Notifications need to be solid as well.
yadavrh•2h ago
Early stage – would love feedback from anyone who's felt the same pain.
Xorlev•22m ago
I understand the strategic value of offering unlimited features to differentiate from competitors like Slack, might drive some amount of anxiety. Buyers may question long-term sustainability or fear undisclosed "shadow" caps.
Since engineering limits are inevitable to prevent abuse (especially on free accounts), it might be better to set specific, generous expectations upfront. For example, 2 years of freeform search plus unlimited "tagged" (i.e. Decision Inbox) search. This avoids the skepticism that comes with promising "no limits" forever. It also avoids the trap of needing to announce a change later with predictably negative reactions.
If you do want to offer unlimited, then planning ahead with hard-to-hit-unless-you're-trying messages/hr limits might help you tame growth and avoid abuse. My initial thought when seeing unlimited anything is "I could write a filesystem on top of that" - especially if you allow attachments. :P
yadavrh•12m ago