Usage data availability:
We're being told we can't access usage data for our existing accounts unless we sign a 12-month commitment. We need this data to make an informed purchasing decision.
Pricing validity:
Received a pricing link with 14-day validity. On day 13, we were told pricing had doubled and the original quote wouldn't be honored.
I understand AI is a fast-moving market and everyone's scaling rapidly. But these create real trust issues for procurement teams trying to make informed decisions.
Has anyone else experienced similar challenges with AI vendor negotiations? I'm hoping these are isolated issues rather than emerging patterns.
chrisjj•2h ago