The Apple Developer app won't accept my Canadian passport for identity verification. The enrollment is for a Delaware LLC, so my Apple account region is set to US. I can't switch the account region to Canada either, because I haven't lived there in years and don't have a Canadian bank card.
If I enroll through the website, the enrollment gets approved, I accept the term and, when it's time to pay, all my cards get declined. I tried ~7 bank cards (debit, credit, personal, business), all with matching billing addresses. All US cards. All the banks tell me they didn't decline transactions from Apple. I tried no VPN, VPN and residential VPN. I tried from my MacBook, iPhone, Safari, Chrome, incognito, non-incognito.
Phone support is unavailable every time I check. I tried talking to regular Apple Store customer support but after repeating myself over 5 times with different agents, the last person I got transferred to told me they couldn't help with Developer stuff.
If I email Developer support, they reply ~5 days later with unhelpful canned responses like "have you tried Safari incognito?", "you should try the Developer app instead" or "make sure your billing address matches your bank information". I'm at support email #9 and enrollment attempt #3.
Has anyone had similar issues and been able to fix them?
wizcaps•11m ago
Nothing helpful here, but I sympathise.