“... The smart move is to redesign work, not reduce headcount. Shift people to the things machines can’t touch: judgment, trust, creativity, relationships.”

“A profound shift is taking place where technology can no longer be thought of as simply a tool to support the business. It has to be thought of as a tool that’s going to innovate the business. With that shift, the traditional role of an engineer will disappear and will be replaced by engineers who understand human interaction and behaviors with technology, because the creation of the technology itself will be done by AI and AI agents. The new breed of engineers will be behavioral experts who develop and deploy tools so people can achieve peak productivity as fast as technologically feasible.”