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Salesforce CEO Claims Half of the Company's Work Is Now Done by AI

https://gizmodo.com/salesforce-ceo-claims-half-of-the-companys-work-is-now-done-by-ai-2000620730
18•01-_-•5h ago

Comments

PVRR•4h ago
Is this really the new reality, that AI will increasingly replace the work of humans? A company is not just about getting work done, but also about shared values and cohesion, which no AI can generate.
01-_-•4h ago
true! but all I know is that I'm seeing more and more great professionals, especially in the IT sector, being made redundant :(
pickledoyster•2h ago
Or statements like these simply tell you more about the company and the true quality of work it's doing.
add-sub-mul-div•41m ago
The workforce is made up mostly of mediocre people who want to do as little work as possible. Management is made up mostly of short term goal seekers who want to pay as little for labor as possible. There's no slowing the train that's going down this path.
bgwalter•3h ago
To my understanding Salesforce was already selling hot air, so their pivot to force Agentforce on other companies seems logical.
msgodel•2h ago
In their defense it is a pretty nice CRM.

But yeah this could probably be maintained by like five people.

bombcar•38m ago
It’s Microsoft Access for the web, with PHPMyAdmin mixed in.

Which, surprisingly, is a really necessary product and quite useful.

ehutch79•17m ago
I disagree on it being a good crm.

A lot of my problems show up on lists like “25 falsehoods programmers believe about addresses”. These were things that were maybe acceptable in 1999, because they didn’t know better, but only having a single street line is a problem.

I could rant, but half of it would be sales directors who have never used Salesforce shooting us in the foot.

nunez•5m ago
It's Jira for sales. Infinitely customizable and reportable, but infinitely frustratable for us rank-and-file plebs.

I haven't used an implementation of SFDC that I've liked yet.

eichi-pikachu•2h ago
Art of war
ssivark•1h ago
If I have decent autocomplete where I type half the characters and the AI predicts the other half that technically satisfies this metric.

Notice the loophole: there’s no qualification of how much problem context the AI started from. Most of the problem -> code “work” would still be done by a human in that situation — even if technically 50% of the code is “AI generated” [because the human did all the hard work of generating the context necessary for those tokens, including the preceding tokens of code].

As the saying goes… lies, damned lies, and statistics.

nunez•7m ago
Funny, and ironically, enough, I turned off autocorrect on iOS after it moved to a GPT-2 model because it grew increasingly inaccurate the more I used it. (The Markov chain implementation that preceded it wasn't much better, though I remember autocorrect on iOS being significantly better many years ago.)
brianmcc•37m ago
Ah that distinct phase of the Gartner Hype Cycle where CEOs claim massive amounts of use of Technology X regardless of whatever the underlying reality is
v5v3•20m ago
Yup, Salesforce is listed and ceo needs to keep it's share price pumped.

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