Not opening a Facebook account for your organization is how you can avoid these.

Great article. Another problem with Meta’s moderation on political topics is they block content worldwide rather than in the united states only

Content is one thing. But it gets me really concerned about these kind of appeal processes when it comes to more critical things like your identity or proof of personhood.

It is not hard to imagine getting a black mark in some invisible proprietary profile that determines if you can access Uber Eats, LinkedIn, etc. and have no recourse to fix it or get another chance.

It's important to have your own website, so you can post updates there. Use Meta to let people know that there is an update on the site.

It's not just Meta. All big tech companies (including Amazon, if you are a vendor) have gotten infamous for basically only getting a human to intervene with automated moderation or outsourced lowest-effort moderation if one raises a big-enough stink on social media or manages to secure a court judgement, but even that isn't foolproof these days. Twitter has recently gotten under fire for ignoring German court orders.

Google, especially Google Corp, is very much that way too. One of my users is currently getting a fair bit of spam because a spammer figured out that if they send a message with envelope sender @google.com, rcpt @gmail.com, google.com MX will accept it, then bounce it with NoSuchUser and gmail will accept it. I spent an hour yesterday looking for a way to contact Google about it, but couldn't find anything. Made harder because most things assume you are talking about gmail or youtube, not google.com itself.

It's pretty shameful that these large companies have no real way to contact them.

I lost my facebook account about five years ago--total outright account ban. No recourse at all. It happened to a group of about 10 people that had been administrators of a local non-profit's facebook page and who had managed groups for the organization in the past. Our non-profit was non-denominational and helped local teens with after school type programs. We never knew why our personal accounts were banned. Best we could figure was that we used a tagline in the past in some facebook comments and posts that later got co-opted and spread by a "white power" group in the USA. We were located in Canada.

At the time, some people recommended buying an Occulus device and calling their support because they were able to recover accounts and they had human support. We tried appealing to the company on social media, but we didn't have any luck.

I had to rebuild my social media profile and our organizations profiles and I lost 14 years of Messenger conversations, posts, and photos. These memories were just gone. It sucked. For the non-profit, it meant lost donations and lost connections for our alumni. Keep your own content off-platform.

Now do match.com