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Tell HN: Microsoft Removed My Edge Extension Without Notification

4•jerrygoyal•2h ago
I am the developer of the Microsoft Edge extension "Jetwriter AI" (homepage: https://jetwriter.ai). I discovered today that my extension has been removed from the Microsoft Edge Add-ons store. It is no longer publicly available at its store URL.

Store link: https://microsoftedge.microsoft.com/addons/detail/gocnmcailiollkkaaieichicbfobepae.

This removal happened without any prior warning, email, or notification from Microsoft explaining the reason for the takedown.

Key points:

No Communication: I have checked my email (including spam/junk folders) and have not received any communication regarding a policy violation, a change in status, or the reason for the removal.

Recent Approved Update: The extension was last updated approximately 8 days ago. This update was successfully reviewed, approved, and published by the Microsoft review team. The extension was functioning correctly and was live in the store after this update.

Developer Dashboard Access Denied: In addition to the extension being removed, I am now unable to access my developer dashboard/Partner Center account. When I attempt to log in, I am denied access. This prevents me from checking the status of my extension, reviewing any potential policy violation notices, or managing my account.

This situation is critical as it affects my users who rely on the extension and leaves me with no information or recourse.

Could someone please guide me what can I do or how to resolve this matter?

Comments

leakycap•1h ago
> Could someone please guide me what can I do or how to resolve this matter?

Contact Microsoft https://learn.microsoft.com/en-us/microsoft-edge/extensions/...

An address you might try is ext_dev_support@microsoft.com

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