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Upwork Human+Agent Productivity Index reveals up to 70% boost in work completion

https://investors.upwork.com/news-releases/news-release-details/upwork-humanagent-productivity-index-reveals-70-boost-work
1•phyzix5761•1h ago

Comments

phyzix5761•1h ago
Title shortened to fit
NoPicklez•55m ago
> These types of simple jobs represent less than 6% of Upwork’s total gross services volume (GSV) and a fraction of freelance and contingent work more broadly

The jobs involved simple jobs of which represented less than 6% of the work they do, showed a 70% improvement. So it was a small set of curated tasks given where they found that the use of AI was better with a human in the loop.

In my experience one of the challenges has been that when humans are using AI they may complete a task quicker, however in QA I've found the results to often be incorrect or require more QA and I'm not talking about coding jobs. I am assuming that the tasks being marked completed quicker, were also QA'd and marked as completed appropriately.