Projects sit in Gmail or WhatsApp, portfolios in Notion, payments on random links, and invoices in spreadsheets. They spend hours switching between tabs just to keep track of clients and revisions, and things still slip through the cracks.
For many, this isn’t just inconvenient, it’s costly. Most said they lose 20–30% of their time and revenue each month. One freelancer from Gujarat told me he lost ₹70,000 in a client dispute because nothing was properly tracked. Another said his audience engagement dropped because there was no simple way to connect his work and community.
It feels like the earning experience for freelancers hasn’t evolved much since 2017. Tools have improved, but workflows haven’t.
I’m trying to understand what better infrastructure for independent work could look like something that connects operations, payments, and clients in one flow instead of scattered systems.
>>If you freelance or build tools for this space, I’d love to hear your thoughts:
What’s most frustrating about managing client work today?
What do you wish existed that doesn’t?
Are there any tools that come close but still fall short?
If you could design the ideal independent workspace, what would it look like?