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I built Vector. Now I'm answering the question your observability vendor won't

https://usetero.com/blog/the-question-your-observability-vendor-wont-answer
39•binarylogic•1h ago

Comments

binarylogic•1h ago
I spent a decade in observability. Built Vector, spent three years at Datadog. This is what I think is broken with observability and why.
yorwba•50m ago
I'm curious about the deep details, but the link 404s.
otterley•4m ago
And how are you solving the problem? The article does not say.

> I'm answering the question your observability vendor won't

There was no question answered here at all. It's basically a teaser. Respectfully, it's marketing, not problem solving.

matanyall•1h ago
It's so funny, I've never done a cost-benefit analysis of having "good monitoring" and then still not being able to figure out what broke and needing to pull in someone who doesn't need the monitoring at all because they built the thing.
peterldowns•42m ago
Ben, you probably don't remember me but you hired me ages ago to help out with the Python client for Timber. Just want to say thanks for that opportunity — it's been amazing to watch you guys succeed.

Also, I've ended up being responsible for infra and observability at a few startups now, and you are completely correct about the amount of waste and unnecessary cost. Looking forward to trying out Tero.

binarylogic•36m ago
Hey Peter, I absolutely remember you! Thanks for the nice comment.

And yes, data waste in this space is absurdly bad. I don't think people realize how bad it actually is. I estimate ~40% of the data (being conservative) is waste. But now we know - and knowing is half the battle :)

tot19•31m ago
Lurked on HN for years, and finally a post that made me excited enough to create an account.

First of all, thanks for you (and the team’s) work on Vector. It is one of my favorite pieces of software, and I rave about it pretty much daily.

New endeavor sounds very exciting, and I definitely can relate to the problem. Are there plans to allow Teri to be used in on-premises environments and self-hosted?

Thank you and good luck!

binarylogic•21m ago
Thank you for the nice comment. I'm glad you enjoy Vector. I poured myself into that software for many years. I'm a bit bummed with its current trajectory, though. We hope to bring the next evolution with Tero. There were many problems with Vector that I wished I could have fixed but was unable to. I hope to do those things with Tero (more to come!)

And yes, Tero is fundamentally a control plane that hooks into your data plane (whatever that is for you: OTel Collector, Datadog Agent, Vector, etc). It can run on-prem, use your own approved AI, completely within your network, and completely private.

tot19•12m ago
Appreciate the reply! Have you decided on a license yet?
stackskipton•26m ago
As Ops (DevOps/Sysadmin/SREish) person here, excellent article.

However, as always, the problem is more political than technical and those are hardest problems to solve and another service with more cost IMO won't solve it. However, there is plenty of money to be made in attempting to solve it so go get that bag. :)

At end of day, it's back to DevOps mentality and it's never caught on at most companies. Devs don't care, Project Manager wants us to stop block feature velocity and we are not properly staffed since we are "massive wasteful cost center".

binarylogic•14m ago
100% accurate. It is very much political. I'd also add that the problem is perpetuated by a disconnection between engineers who produce the data and those who are responsible for paying for it. This is somewhat intentional and exploited by vendors.

Tero doesn't just tell you how much is waste. It breaks down exactly what's wrong, attributes it to each service, and makes it possible for teams to finally own their data quality (and cost).

One thing I'm hoping catches on: now that we can put a number on waste, it can become an SLO, just like any other metric teams are responsible for. Data quality becomes something that heals itself.

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