I’m trying to understand how smaller property management teams handle document-heavy workflows.

Tenant information often comes in as scanned IDs, passports, and application PDFs, but that data still needs to end up structured inside a CRM or management system.

OCR tools exist, but from what I’ve seen there’s still a lot of manual cleanup or re-entry involved, especially with scans or inconsistent formats.

For those who’ve dealt with this:

Is this mostly manual in practice?

Are there tools or workflows that actually work reliably?

Or is this just accepted overhead?

Genuinely curious how people approach this.