The surprising part isn’t technical feasibility, it’s how many standard vendor assumptions break once retention and upsell are no longer the goal.
Curious if others here have seen similar shifts, or if this only works at small scale.
The surprising part isn’t technical feasibility, it’s how many standard vendor assumptions break once retention and upsell are no longer the goal.
Curious if others here have seen similar shifts, or if this only works at small scale.
FrankWilhoit•1h ago
hydrioxstate•46m ago
Clean ownership pushes audits away from vendor trust questions and back onto internal controls. The only place we’ve seen more scrutiny is on the client IT teams that now own operation and governance.