I phoned up with a simple question about a UK Govt. service I use, and got a human being who repeatedly gave me wrong or non-answers in a wierd way I've never heard before. I reckon my voice was being put through voice-to-text feeding a chatbot which was replying in text on her screen and she was reading that text to me.
After a few "sorry, that doesn't answer my question at all" from me, she seemed to put her hands on the wheel to reply "You're not listening to me. I can't help you if you won't listen to me". I said "I'm listening but not hearing an answer." This must have been outside the chatbot's comprehension, because she then hung up the call.
I phoned back, got a different girl... who gave the same non-answers but with immaterial variations - ending with the same result. Total clincher.
This is the future, I guess. "AI"s operating human puppets.