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Ask HN: As a customer, how do you feel about AI-First Customer Support?

2•gerardojbaez•1h ago
I've seen mixed sentiments out there. What has been your experience from the customer-side?

Comments

Cyberdog•25m ago
With all due respect to the people of South Asia, the clankers are generally far more understandable to my American ears. I don’t like it but to say otherwise would be a lie.

That said, every time I’ve called in to one of them, the conversation has gotten to the “let me get a human agent on the line” stage and I end up talking to an Indian anyway.

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Ask HN: As a customer, how do you feel about AI-First Customer Support?

2•gerardojbaez•1h ago•1 comments

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