The story in that link is also linked to from this Ars story:
> After the most recent BIOS update, some users reported that Framework support told them they needed a new motherboard, but Framework wouldn’t provide it for free because the customer was past warranty.
> Framework’s statement to Ars says:
> > … in addition to replacing in-warranty Mainboards, we are making exceptions for out-of-warranty replacements where we can confirm a stable-release BIOS update caused the board to become non-bootable.
> Framework is also introducing a “Crisis Recovery Mode” BIOS functionality to enable a path for failed updates to be directly recoverable.
starkparker•47m ago
The story in that link is also linked to from this Ars story:
> After the most recent BIOS update, some users reported that Framework support told them they needed a new motherboard, but Framework wouldn’t provide it for free because the customer was past warranty.
> Framework’s statement to Ars says:
> > … in addition to replacing in-warranty Mainboards, we are making exceptions for out-of-warranty replacements where we can confirm a stable-release BIOS update caused the board to become non-bootable.
> Framework is also introducing a “Crisis Recovery Mode” BIOS functionality to enable a path for failed updates to be directly recoverable.