It seems that Amazon thinks the seller is ok.
There were over a hundred other messages where people rated them 1 star and reported item not shipped. Amazon responded with a generic message and said it wasn’t the sellers fault.
There are booksellers on AmazonIN who list every single book under the sun, with long lead times, and who never use Amazon for delivery. They will use fake IndiaPost tracking ids (but wrong ZIP codes) to show that the book has been dispatched. You wait like an idiot for four weeks and then complain to CS who then refund your money. The legitimate seller feedback is overshadowed by repeated fake ones from the same 5-6 names.
I have been caught in this trap a few times. And no amount of complaining to CS helps.
[1]: The scam shop is https://fastenergy24.com (the real shop is: https://www.fastenergy.de/). People are searching for "fastenergy" on google and they mistakenly land and buy on "fastenergy24.com" instead of "fastenergy.de"). I tried to report the scam site on google, but the whole process is so frustrating that I gave up.
This is on you and every other German. You know what to do. As long as you are not doing it, you lack a standing to complain. Recall that governments govern at the pleasure of their people.
create a twitter profile called fastenergy24_2 and insult the chancellor?
Not when resources are being controlled by those who have the power. (For example, in Azerbaijan the Aliyevs have ruled for decades -- using oil wealth to buy everything and everyone)
It's like saying you can just refuse to use AI, when in actuality your employer will punish you for not using it.
Amazon swore they had a single remaining copy. For a couple of weeks they gave me the run around insisting there are warehouse problems or dispatch issues until finally they said OK, yeah, we've lost it, we do not have your CD of Dispepsi by Negativland, we refund your money. Fine, so, I go to Amazon's web site, sure enough now that they've cancelled my purchase they have one in stock. Order that, same loop.
They're not good at the details. I imagine this worked out OK for Bezos "Don't sweat the small stuff" right?
kiloklokillo•1h ago
”Message from Amazon: The fulfilment issues associated with this order were not due to the seller”
Does the seller earn money from this? Does Amazon? Is that why they are allowed to continue?
contingencies•54m ago
dosnem•48m ago
autoexec•42m ago
SoftTalker•41m ago
8note•37m ago
based on the messge, Id guess they used some form of amazon fulfillment tool where maybe its also a third party fulfillment network that amazon sells, and said fulfiller screwed up royally? or it was fba and amazon itself screwed up?
in a typical situation said seller would be banned for misconduct, so theres almost guaranteed to be something special going on?
maybe they're ukranian and their fulfilment center was recently bombed out? Usually amazon would still take on the bad debt to make customers whole though.
(I used to work on the seller banhammer, opinions my own)
toilet•29m ago
_ink_•23m ago