> When you provide us feedback via our thumbs up / down button, we will store the entire related conversation, including any content, custom styles, conversation preferences, or model settings, in our secured back-end for up to 5 years. [...] We do not combine your feedback with your other conversations with Claude.
another-dave•24m ago
Generally (and with Anthropic), enterprise plans aren't used for training / tracking / targetting.
There's a whole spectrum of things they could do from most to least aligned with that as a principle.
For example, they could have a thumbs up/down
- just track the metadata of the conversation (e.g. model used, how far through its context it was, how old the session was)
- track metadata of the user as a whole (how often they use Claude, how many other "active" conversations they have on the go, how much they've tested other models, if this is their first time using new tweaks to params etc)
- have contextual feedback of the chat available for humans to review (alongside the comments you put in the feedback), but not explicitly train on it.
Whereas the option they've chosen is:
> If you explicitly report feedback or bugs to us (e.g. via our thumbs up/down feedback button), or otherwise choose to allow us to use your data, then we may use your chats and coding sessions to train our models.
So literally using your session as training input. They also could've allowed this to be an opt-in on bug reports.
ForHackernews•8m ago
"So here's how ThanosCorp isn't living up to the altruistic spirit of the ToS for their Human Extinction Project..."
raverbashing•6m ago
Well, again, how did people expect that to work
> - just track the metadata of the conversation
This is useless
saurik•21m ago
I would expect that, if you turned off the feature where they can use your data, that they would remove those features, so you don't either accidentally click them or fail to understand that it isn't some kind of local-to-your-account mechanism.
unsloppable•18m ago
I find the lack of privacy forward thinking from a company I pay a couple hundred a month to kind of atrocious. They're buying no loyalty.
selectedambient•25m ago
and sky blue
skeledrew•20m ago
If they don't use the available data, how do they act on the feedback?
xattt•8m ago
[delayed]
_ink_•8m ago
Is this also the case when you answer that how is Claude doing question in Claude Code?
felixarba•7m ago
Did anyone who has any connection with tech not expect this? If you rate a specific conversation, did you not expect this conversation to go into training or at least review?
You are explicitly telling them "this is good / bad"...
ForHackernews•6m ago
Sophisticated technology experts shocked to find world's 4th largest data-ingestion machine ingesting their data.
thatsabadlook•4m ago
It is pretty funny when you think about it. The shock and awe of it all...
fxwin•34m ago
> When you provide us feedback via our thumbs up / down button, we will store the entire related conversation, including any content, custom styles, conversation preferences, or model settings, in our secured back-end for up to 5 years. [...] We do not combine your feedback with your other conversations with Claude.
another-dave•24m ago
There's a whole spectrum of things they could do from most to least aligned with that as a principle.
For example, they could have a thumbs up/down
- just track the metadata of the conversation (e.g. model used, how far through its context it was, how old the session was) - track metadata of the user as a whole (how often they use Claude, how many other "active" conversations they have on the go, how much they've tested other models, if this is their first time using new tweaks to params etc) - have contextual feedback of the chat available for humans to review (alongside the comments you put in the feedback), but not explicitly train on it.
Whereas the option they've chosen is:
> If you explicitly report feedback or bugs to us (e.g. via our thumbs up/down feedback button), or otherwise choose to allow us to use your data, then we may use your chats and coding sessions to train our models.
So literally using your session as training input. They also could've allowed this to be an opt-in on bug reports.
ForHackernews•8m ago
raverbashing•6m ago
> - just track the metadata of the conversation
This is useless
saurik•21m ago
unsloppable•18m ago