They're far more likely to throw a couple hundred bucks at a local lawyer to show up.
On the other hand... It is cheap to try and see what happens, as long as expectations are right.
There's also a dollar limit ($4,000? Maybe 15 years ago?).
But yeah, by law you can't drag companies into small claims court. It's meant to settle minor things like your neighbor accidentally backing into (and damaging) your fence, etc.
I tried to move my purchases to Walmart and surprisingly, even after 25 years, they haven’t got act together. Walmart even haven’t recognized that they should jump on this problem by prominently showing authentic brand logo or something.
I also tried to move all my books purchasing to B&N and again, surprisingly, they haven’t learned any real lesson in past 25 years. Their website is clunky, they charge $7 delivery fee, they can’t even deliver to my nearest their own shop for free!
Amazon is definitely riding on this utterly deficient competitors and that’s why they get to be so complacent.
FWIW my main annoyance with Walmarts website is that it's not clear if you package is coming via shipping service like FedEx, who has access to my apartment complex, or just some dude in his car who needs to call me while I'm at work to be buzzed in
I get stuff from Walmart all of the time from their delivery drivers. The catch: I’ve never ordered anything from Walmart.
To elaborate - in NYC, I usually avoid ordering from Amazon for anything where it's cheap or something health-related, but even when I've sometimes given up finding it easily elsewhere and bought it there, it's not been, as far as I could tell, a counterfeit item.
That's not to say I can easily prove that or that I'm encouraging people to order from there, but I personally haven't encountered boxes full of things other than the intended item, or the like, and I would suspect the problem's prevalence varies heavily with volume (and thus, turnover) and location.
Supplements are a scam industry, so you’re always going to have issues there, that’s a feature of the business.
Amazon perpetuates the stealing of IP to the point that they are the global leader. They use their market power to steal anything that makes money. Whether its directly, or indirectly as above.
https://www.amazon.com/stores/RIVALZ/page/5690A202-6DDB-42BA...
because my wife found one flavor, slightly expired, at the Amish market and liked it fell through when I tried to buy it straight from the vendor because they charged my credit card with a scammy-looking name neither I nor American Express had ever heard of. Can't get it at Walmart.com, so... (For that matter, Walmart had the first five books of Bocchi the Rock and #7 but not #6)
Ever since the time I saw a product listing though which made no sense at all and reported it and got a reply that they don't care if I didn't buy it I started losing trust. Didn't help that 2 day delivery became 5 days suddenly and the fact that I live in a rural area is no excuse because I used to see an AMZN delivery truck driving around in my neighborhood every Sunday. After I quit Prime they started giving me free trials or a week for $2 whenever I bought something and... now I get the 2 day delivery everyone else gets.
Amazon lists thousands of junk products from China that violate US laws around product safety. Toys containing lead paint, crib bumpers that can suffocate babies, etc. The process seems to be that Amazon just needs to remove the product in violation but it really appears that this is a wholesale attempt on Amazon's part to circumvent legislation. It should not be this trivial for consumers to find products that are potentially dangerous.
There was a cool design (or at least I thought so) I came up with. Had about 100 of those printed.
Went to Amazon to get a seller account:
1) learned that if I had only 1 tee-shirt with a single design to sell, I couldn't get the account.
2) after researching the competition, discovered that many of the tee-shirt designs for sale were:
a) clearly in copyright violation (e.g. Disney characters on some mom & pop store.
b) their images on their store were just a photoshopped tee-shirt. I.e., not photos of the actual tee-shirt they had for sale. But the design photoshopped on to a photo of a blank tee-shirt.
Amazon was built on trust. I bought a book from them in the early days. It didn’t arrive after 2 weeks and they said ‘we believe you’ and they shipped me the book again at no charge. A week later i got 2 books, the first was lost in transit. Contacted amazon and they and no problem keep both and give one to a friend. I and many others were loyal to amazon after these experiences, paying more due to the lack of hassle and high trust. They became the default online bookstore thanks to this trust. It wasn’t even worth price comparisons, you looked on amazon and bought it there knowing you’d get the product you paid for.
That’s now gone. They have fallen to ebay levels of trust at this point. You’re likely to be shipped a box of rocks rather than what you wanted at this point.
People are willing to pay more for trust and the lack of hassle it represents. I want to buy a hard cover book that’s well printed. If i keep getting poor photocopies on tissue paper the trust is gone. I'll happy pay more to buy from a site where that never happens. I won’t even bother with price shopping when one site is a good chance of a scam and the other isn’t. In fact i’m pretty sure that’s where amazons dominance as the default online store came from and i’m shocked at how little care they have for this fact.
Between eBay and Amazon over the years I’ve done thousands of transactions, including probably 100 as a seller on eBay. The way people on HN talk about these companies, you’d think I would have been victim to endless amounts of fraud. In reality, both companies have handled the rare issues that came up just fine for me and the vast majority of transactions were perfectly fine.
The HN comment section version of Amazon is pure hyperbole at this point.
I’m aware that there are problems and some people haven’t been as lucky, but do you honestly believe you’re more likely to get a box of rocks than the product you ordered? Or that people will pay large fees to have average products verified before shipping when Amazon takes returns all the time? This is just silly.
Amazon used to have the best prices, but that is no longer the case. Just a couple of weeks ago, I needed to get bulk cat food (for a bulky cat). I tried Amazon, but they wanted double what I would pay at chewy. So I got it from chewy, and will never look at Amazon for that kind of thing again.
I also tend to go directly to manufacturer Web sites, and order from there. The price is seldom much higher than Amazon, and I won’t have to worry that I’m getting a fake, or gray market junk.
I didn't understand how hijacking worked on Amazon until I read this lucid explanation. Clearly he's still a great writer.
He's on Hacker News as CliffStoll. This makes me wonder how Hacker News deals with someone registering a famous person's name if they are not that person? I'm guessing that it's not a big problem here on HN because there's nothing being sold.
I think most younger readers will be familiar through his videos on the Numberphile YouTube channel.
I had the klein stein at one point, but got rid of it when downsizing. It was hard to clean, so not practical for drinking, and not as pretty on the shelf as a classic klein bottle. I'd recommend one of those if you're thinking of getting one.
No but seriously, that's Cliff Stoll they're messin with.
pinewurst•7h ago
tentacleuno•4h ago