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Kevo app shutdown

https://www.kwikset.com/support/answers/what-does-the-kevo-app-shutdown-mean-to-my-kevo-door-lock
51•asperous•5h ago

Comments

leakycap•5h ago
> "After more than a decade of service .... users can no longer open/close or manage their door lock via the mobile app or web portal."

Wow, a whole ten years for a door lock.

Kind of like wemo's recent abandonment/EOL of their plugs... a big company like belkin can't keep an on/off switch working?

uptown•1h ago
They just couldn’t refrain from the self-congratulatory bullshit.
gblargg•27m ago
The cost of keeping the outlets working was more than their calculated user dissatisfaction cost.
baobun•4h ago
2 months notice is very short, especially considering some of these will have been deployed for a decade... A year or so would have been expected.

Some of these will have their owners on the other side of the world with no way to get back in time.

Keep this in mind next time you consider depending on Assa Abloy - bummer to see them lose their ways.

gblargg•25m ago
If you don't have the physical key available to you outside your house, you failed to have a backup option for the inevitable failure of the electronics.
esseph•19m ago
Meh, nothing a drill with a decent bit won't fix
jakedata•1h ago
"ends support for smartphone enabled"...

If anyone thought for one second that any device which requires external "cloud" support would continue work beyond what is convenient/profitable for the provider then I have a wifi-only dishwasher to sell you. No, really - please buy it from me.

mingus88•1h ago
It depends. According to the link this lock was supported for over ten years, and the landscape for this type of device was pretty Wild West back then. There are a lot of devices that never even got that much support.

Today, give me any HomeKit supported device and I’m satisfied it will work for as long as I need it to without some dodgy 3rd party app siphoning my data.

And let’s be honest, if you were buying fridges or washing machines based on WiFi features that’s on you. Locks and lights have legitimate uses for remote control and always have.

itake•43m ago
> And let’s be honest, if you were buying fridges or washing machines based on WiFi features that’s on you.

I don't understand what you mean by this? My clothes will smell really bad if I leave them in the washer wet. If the appliance has a leak, I need to be nearby to remediate. Thus its not safe for me to start the appliance before I leave for 8+ hours.

If I can remotely start my washing machine, just prior to me arriving home, I can move the clothes to the dryer.

rkomorn•38m ago
Remote start, and finish notifications, are genuinely useful things.

At the same time, I don't know if they're actually worth the downsides of needing to create an account, having hackable IoT things, installing an app per appliance brand (at least), etc vs, say, a timer and/or delay.

theamk•1h ago
it's worse than that - those locks are bluetooth-based, so they don't care about the cloud.

What happened is that they are disabling the app, so it is no longer usable.

gblargg•28m ago
So many of the smart apps won't even launch without an Internet connection (i.e. connection to their cloud services), even if you just want to control local Bluetooth devices.
dmitrygr•1h ago
Turns out that the “S” in “IoT” stands not only for “security” but also for “support”.
chrisallick•1h ago
lol "probably just use a key."
syntaxing•1h ago
I honestly think mandatory local support for HomeKit standard is one of the best designs. I lost internet despite having power due to a city wide outage. Having HomeKit still work for smart lights and outlet + home assistant was awesome. Pretty much anything HomeKit supported will last “perpetually” for its smart features.
VladVladikoff•1h ago
Sort of surprising that the app is cloud based rather than Bluetooth. You would expect a Bluetooth lock to keep working even if the cloud infrastructure was offline. And if the locks are only wifi, doesn’t that mean they would go through batteries like crazy? How long can a battery powered smart lock stay online?
reactordev•1h ago
And lose the ability to data mine and show you ads while you try to get into your own home, fat chance…
bri3d•55m ago
They’re Bluetooth based and worked offline, but like so many “cloud” products, the app required an account which it seems to use to provision the key material for Bluetooth. I’m assuming they’re shutting down the account servers - so depending on how long the app goes between logins (or if the key material expires or not), it may be possible to extend their use.

This would be a fun reverse engineering project, probably!

recursivedoubts•52m ago
Internet of Bricks
ekianjo•50m ago
Don't buy connected stuff is a lesson people still need to learn
bhhaskin•42m ago
Connected stuff is fine, but who owns the connection matters.
wilg•21m ago
Not really, they shut it down and basically now it's just not a connected thing. "An escalator can never break: it can only become stairs."
rkomorn•17m ago
Aw man, I'm gonna be that guy who goes kind of off topic, but videos of runaway escalators definitely dispelled the "it can only become stairs" failure mode of escalators for me. Terrifying stuff.

Mitch Hedberg just died too soon after YouTube launched to see it himself.

Negitivefrags•36m ago
This annoys me greatly.

When I built my house I went full home automation. At the time I was telling my friends about how important it was not to have cloud dependancy, and how I was doing everything local.

I use KNX as the main backbone and Home Assistant for control.

And everything was local with the one exception of my Kevo door lock. At the time I built, there just wasn’t a perfect local only solution.

I hadn’t planned properly for a way to integrate a wired in solution into the joinary around the door due to the particular circumstances of where it was, so I needed something wireless, and nothing wireless was local only at the time.

What pisses me off is that it’s the one thing I compromised on, and it’s the one thing that bit me.

Now I have very little notice to find a replacement with the same features.

abtinf•25m ago
This is where proper Apple Home accessories shine. No need for apps to configure them or to use them.
wilg•23m ago
The only problem is that Apple Home, Siri, and all related frameworks and APIs barely work. (I also have my entire Home on Apple Home. They've done an awful job!)
z3ugma•18m ago
Ugh, I'm so incensed. This is the 2nd IOT product in my home getting bricked within 2 months.

This is one of the reasons I am working on an enclosure-compatible open-source version of the 2nd gen Nest thermostat over at https://sett.homes/ . It reuses the enclosure, encoder ring, display, and mounts of the Nest but replaces the "thinking" part with an open-source PCB that can interact with Home Assistant. Nest has been pretty-badly supported in Home Assistant for over a year anyway, missing important connected features.

I bet the same approach would work for the Kevo lock that I've got too...

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