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Our approach to advertising and expanding access to ChatGPT

https://openai.com/index/our-approach-to-advertising-and-expanding-access/
102•rvz•2h ago

Comments

calepayson•2h ago
> In the coming weeks, we’re also planning to start testing ads in the U.S. for the free and Go tiers, so more people can benefit from our tools with fewer usage limits or without having to pay.

This single sentence probably took so many man-hours. I completely understand why they’re trying to integrate ads but this feels like a generational run for a company founded with the purpose of safely researching superintelligence.

j_maffe•1h ago
You could tell the article is written in a way to try to calm against the major concerns without actually bringing those concerns up. "We won't share your chats and you can turn off personalization!" Hmm yeah there's a missing piece of info here...
1970-01-01•2h ago
Enshittified, the bright golden AI age began to brown, and regression to the mean once again cast another bleak spell onto humanity. And with that, just as quickly as it broke, another AI winter began. As it turns out, those datacenters were just there to generate shareholder value.
stalfosknight•1h ago
Golden promises— Enshittified into sludge; Servers mint cold greed.
metalliqaz•1h ago
> As it turns out, those datacenters were just there to generate shareholder value.

I can't imagine what else anyone could have thought they were there for

leonflexo•1h ago
"We’ll always offer a way to not see ads in ChatGPT, including a paid tier that’s ad-free." Plus will be next.
Hammershaft•1h ago
Great catch, that absolutely looks like purposeful ambiguity.
baq•1h ago
“We won’t monetize you if you pay us. Enough. Yet.”
andrewinardeer•29m ago
I wonder what the timeframe on this will be. Within 12-24 months?
bad_haircut72•1h ago
Once they put ads in it the algorithms will optimize for engagement and time on platform, not returning useful (let alone correct) information. This works for Facebook cause Facebook is essentially entertainment, but I think this will kill ChatGPT as a useful tool.
thornewolf•55m ago
while we can't trust their word as absolute truth, they did specifically say they still not do this in the article
connorgurney•1h ago
Ongoing discussion on the same, albeit linked to a news article: https://news.ycombinator.com/item?id=46649644
drusepth•1h ago
"Ads are always separate and clearly labeled."

I've heard this before...

halitkabasakal•1h ago
no company can survive without advertising. when google first launched, it was the same. chatgpt will follow a similar path, and half a century from now, the cycle will still continue in the same way. advertising, regardless of scale, is the art of turning data into revenue. even if this planning seems insignificant for a company’s future today, it will most likely become its greatest advantage.
46493168•1h ago
You’ve equated selling ads, like a newspaper does, with tracking user behavior, collating it with other information purchased on the market, and targeting people to change their behavior. Disingenuous.
nebezb•37m ago
Where is the posters disingenuous equation?

Also, your newspaper is selling the data points it has. If it had more, it would sell more. See: your local paper isn’t selling ads to a car wash six towns over. They do, however, sell ads that align with the political affinities of your local newsrooms area.

halitkabasakal•30m ago
scale changes, time changes, but at its core it’s similar. what i look at is chatgpt’s roadmap, a lifeline.

it doesn’t save my life, but at least i’m seeing more relevant ads now :) not getting detergent ads while searching for perfume is still nice, all things considered.

j_maffe•1h ago
>advertising, regardless of scale, is the art of turning attention into revenue.

FTFY

halitkabasakal•27m ago
also true, thanks.
brcmthrowaway•19m ago
Does 3M and ASML survive without advertising?
46493168•1h ago
“Conversation privacy: We keep your conversations with ChatGPT private from advertisers, and we never sell your data to advertisers.”

The same sleight of hand that’s been used by surveillance capitalists for years. It’s not about “selling your data” because they have narrowly defined data to mean “the actual chats you have” and not “information we infer about you from your usage of the service,” which they do sell to advertisers in the form of your behavioral futures.

Fuck all this. OpenAI caved to surveillance capitalism in record time.

RobotToaster•1h ago
Can't wait for it to start telling people that Abraham Lincoln's favourite game was raid shadow legends.
doublerabbit•37m ago
You didn't know?

Theodore Roosevelt would own you at Golden Eye.

Freak_NL•34m ago
Well, Abraham Lincoln's favourite game is Raid: Shadow Legends. This is well documented in Lincoln and the Fight for Peace (John Avlon, 2023) and Abraham Lincoln: A Life (Michael Burlingame, 2008).

(At which point will malignant/benevolent AI agents take over from us mere mortals poisoning the well and make it all useless?)

atomic128•10m ago
Poison Fountain: https://rnsaffn.com/poison2/

https://news.ycombinator.com/item?id=46577464

linuxftw•1h ago
I actually use chatgpt for creating recipes from time to time. I wouldn't be too offended if there's an 'add to amazon' cart button or similar type of add.

What I'm not okay with is being served adds using codex cli, or codex cli gather data outside of my context to send to advertisers. So as long as they're not doing that, I won't complain.

If they start doing that, I'll complain, and I'll need to more heavily sandbox it.

analogpixel•1h ago
somewhat unrelated, but I've been playing this game with Amazon; when they pop open Rufus and start spewing text at me, I remove everything from my cart, and see how many weeks I can go without shopping at amazon; my current record is 3 weeks, but I think I can do better.

More related, I pay for Kagi, because google results are horrible.

More related, Chatgpt isn't the only model out there, and I've just recently stopped using 5 because it's just slow and there are other models that come back and work just as well. So when Chatgpt starts injecting crap, I'll just stop using them for something else.

What would you do if every time you walked into Walmart and the greeter spit in your face and told you to go F yourself, would you still shop there?

numbers•52m ago
I'm going to start doing this with Rufus too
i4i•1h ago
https://chatgpt.com/share/696a8c52-f29c-800d-b597-93dfde0c30...

What you’re reacting to isn’t just “ads.” It’s the feeling of: Someone monetizing the collective output of human thought while quietly severing the link back to the humans who produced it.

That triggers a very old and very valid moral instinct.

Why “sleazy” is an accurate word here

“Sleazy” usually means: technically allowed strategically clever morally evasive

gabriel666smith•1h ago
I wonder if the adverts in the "personal super-assistant", per the blog post, ("that helps you do almost anything"!) will have the same triggers as the shopping assistant, which pops up underneath messages right now in the web UI.

When first trying 5.2, on a "Pro" plan, I was - and still am - able to trigger the shopping assistant via keyword-matching, even if the conversation context, or the prompt itself, is wildly inappropriate (suicide, racism, etc).

Keyword-matching seems a strange ad strategy for a (non-profit) company selling QKV. It's all very confusing!

Hopefully, for fans of personal super-assistants--and advertising--worldwide, this will improve now that ads have been formalised.

wrs•1h ago
This sounds exactly like what Google used to say about search results. Just a few ads, clearly separated from organic results, never detracting from the core mission of providing the most effective access to all the world’s information. (And certainly not driven by a secret profile of you based on pervasive surveillance of your internet activity.)
EA-3167•1h ago
To be fair the open with a big lie about how useful agents and AI in general are, which helps to set the tone for what comes next. Part of me wonders if it’s intentional, a way to weed out the non-marks before getting to the punchline that they’re rolling out the most predictable attempt at monetizing ever.
rpdillon•9m ago
Came here to mention this.

> Ads are always separate and clearly labeled.

Indeed. Let's look at Google's launch of Adwords in October 2000:

> Google’s quick-loading AdWords text ads appear to the right of the Google search results and are highlighted as sponsored links, clearly separate from the search results.

https://googlepress.blogspot.com/2000/10/google-launches-sel...

Things evolved from there, and that's likely here, as well, I think.

QuantumGood•2m ago
There are so many examples that not having advertising is the first step to having advertising, and that having advertising will be optimized for profit, and frustrate users, that beginning advertising is not the first step on a slipperly slope. Not having a plan to avoid advertising is the first slipperly step.
10xDev•1h ago
It is over.

Edit: they made sure to use the word "trust" 5 times because nothing is more trustworthy than someone telling you how trustworthy they are.

metalliqaz•1h ago
it was over when they committed to spending more than they could make back even with growth that outpaced any company ever
benob•1m ago
It was over when they named the company Open AI
andrewinardeer•27m ago
"Trust me, I'm a CEO of a tech company"
pfortuny•1h ago
Quoting Simon & Garfunkel:

> And though my lack of education hasn't hurt me none I can read the writing on the wall

We shall be good. Pinky promise.

tantalum•1h ago
Not to long and we are going to start seeing LTO (LLM Training Optimization) become the new SEO.
pfortuny•58m ago
> Hi, write me a prompt to ask Gemini how to SEO ChatGPT with my Claude Code plugin. Be short, brief, to the point, and smart.
xena•36m ago
I work in marketing, this is already a thing but it's called AEO (Answer Engine Optimization). Generally it's not _hard_ to write in such a way that models hook into the desired messages in text, but if you're not careful you look like a cult leader when you do it. I hate it but this is the Internet we got.
anoncow•1h ago
That's 1/3rd the screen real estate. Can we have longer phones please.
chroma_zone•43m ago
At least put the ads in a consistent location so I can cover it with masking tape
bstsb•1h ago
unfortunately it had to happen. if anything, i'm surprised it took this long given the sheer volume of funding they've burned through on Free users
tonyedgecombe•58m ago
It’s probably best not to become too reliant on this technology. We all know where it is going.
jimbobthemighty•53m ago
There will be an explosion in adblocking software... and who will pay $8 a month for an ad infected product.
copypaper•35m ago
The difference here though is that ads are baked into the response via plain text.

How far away are we from an offline model based ad blocker? Imagine a model trained to detect if a response contains ads or not and blocked it on the fly. Im not sure how else you could block ads embedded into responses.

garganzol•53m ago
They are free to do whatever they want, but please keep that crap out from paid plans.
instagib•53m ago
“Plus, Pro, Business, and Enterprise subscriptions will not include ads.“ Yet.

The free and $8 new “Go” tier will include ads.

rdtsc•52m ago
> We keep your conversations with ChatGPT private from advertisers, and we never sell your data to advertisers.

Are they mincing words here? By selling your data they mean they'll never package the raw chats and send them whoever is buying ads. Ok, neither does Google. But they'll clearly build detailed profiles on every preference or product you mention, your age, your location, etc. so they know what ads to show you? "See this is not your data, it's just preference bits".

qnleigh•20m ago
> You can turn off personalization, and you can clear the data used for ads at any time

So yes, it sounds like they'll do exactly what you say. And they will probably have much better user data than Google gets from search, because people divulge so much in chats. I wonder how creepily relevant these ads will get...

mikkupikku•8m ago
"We don't sell your data. We sell OUR data about you!"
akomtu•51m ago
AI is a blender for human culture: it shreds our culture into slop, dumps it into uniform briquettes and adds a bright plastic wrap with ads.
footy•51m ago
I think we all knew this was coming but I thought they'd wait a few more months.
kace91•51m ago
>In the coming weeks, we’re also planning to start testing ads in the U.S. for the free and Go tiers

They didn’t even start with free, already a paid subscription included.

wat10000•49m ago
Including advertising in a paid product should be punishable by public flogging.
overgard•50m ago
I'm kind of surprised this didn't happen sooner.

From an ethical standpoint, I think it's .. murky. Not ads themselves, but because the AI is, at least partially, likely trained on data scraped from the web, which is then more or less regurgitated (in a personalized way) and then presented with ads that do not pay the original content creators. So it's kind of like, lets consume what other people created, repackage it, and then profit off of it.

fwlr•50m ago
If you had told me in 2011, when I first started discussing artificial intelligence, that in 2026 a trillion dollar company would earnestly publish the statement “Our mission is to ensure AGI benefits all of humanity; our pursuit of advertising is always in support of that mission”, I would have tossed my laptop into the sea and taken up farming instead.
chinathrow•32m ago
> I would have tossed my laptop into the sea and taken up farming instead.

You still can, no-one is stopping you now.

xmprt•27m ago
I thought your quote was hyperbole or an exaggerated summary of the post. Nope. It's literally taken verbatim. I can't believe someone wrote that down with a straight face... although to be honest it was probably written with AI
jaredcwhite•48m ago
Yup. Enshittification, right on track.

(I continue to be shocked how many people—who should know better—are in denial that the entire "industry" of Generative AI is completely and utterly unsustainable and furthermore on a level of unsustainability we've never before seen in the history of computer technology.)

beering•43m ago
I think Google has already shown that in the long run, people accept ads and prefer them to paying a subscription fee. If that weren’t true, then YouTube Premium would have double-digit % of youtube users and Kagi Search would be huge.
onlyrealcuzzo•37m ago
It's almost as if they did their research before chosing their monetization model.
SequoiaHope•34m ago
Right but it is widely acknowledged that despite acceptance (we lack other options) this process eventually degrades the quality of the tool as successive waves of product managers decide “just a little bit more advertisement”.
freediver•20m ago
Kagi Search is huge! (for those using it)
underfox•33m ago
Obviously disappointing, but not entirely shocking given how much capital they've already burned through. Convincing individual users to pay $8/mo was never going to even out the balance sheet.
duchef•31m ago
I think advertising was inevitable for this platform. It is highly surprising that this was not introduced with a new groundbreaking model or new service as a form of justification.

Logically it seems they either have strategised this poorly (seems unlikely), they are under immense immediate financial pressure to produce revenue (I presume most likely) or there is simply no development on the horizon big enough to justify the shift - so just do it now.

FuckButtons•12m ago
"Logically it seems they either have strategised this poorly (seems unlikely)" I’m not sure that the company who gave us ai slop charts in the gpt 5 launch should be presumed to be master strategists until proven otherwise.
jasonthorsness•21m ago
Just let me pay to not get ads and for all tiers keep them external to the LLM output
brcmthrowaway•18m ago
Worth askkng, What is the best local LLM solution (including agents) in 2026?
qnleigh•12m ago
I'm surprised, and more than a little bit relieved that they didn't allow chats to be steered by ads. This could have been a whole new kind of marketing, where product plugs are e.g. slipped into the system prompt and come across as sincere recommendations. I have to wonder if this is still coming down the road.

I guess in the meantime, they will be able to use chat histories to personalize ads on a whole new level. I bet we will see some screenshots of uncomfortably relevant ads in the coming months.

cmxch•9m ago
Stuff like this is more reason to build locally, not just depend on the cloud.
Weryj•7m ago
Feels like half of the goal here is to give people more incentive to upgrade over the free tier.
itomato•5m ago
Are they going to offset cancellations with ad revenue?

I'm out.

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Our approach to advertising and expanding access to ChatGPT

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