I think this is not as interesting a philosophical problem as he is making it out to be. If you are standing next to the brake and someone says 'hit the brake his arm is stuck', then you hit the brake. You don't work out some complicated moral calculus.

> But since the "it's ok" position was harder to communicate, I think part of what happened was what we could call "expressivity bias", where an idea that was harder to express lost out, combined with it just being very hard to integrate diverse viewpoints under time pressure in a stressful situation.

This sounds like something a philosopher would say. I'm not a psychiatrist but individual and group psychology is more complicated. Most people tend to assume somebody else will take initiative. Also, you can show incontrovertible evidence to a crowd and they may still express apathy (e.g. the Kitty Genovese case).