I invoiced a client for some software service, about 6 or 7 invoices, after they paid them, stripe decided that my account was high risk and suspended it, even after asking for a review, they didn't change their mind and said the transactions will be refunded
They refunded all of the invoices but one worth $3.5k or so. I tried to contact their support but got no response, so I sent a complaint through their complains form, they responded with the following: "Summary: You have contacted Stripe to express your concern regarding the closure of your account.
Details of our review: We reviewed your account further, and we’ve determined that we still won’t be able to support [company name] moving forward. The closure of your account is in accordance with Stripe's Services Agreement: https://stripe.com/ae/legal/ssa#termination
Note that, in general, refunds on eligible card payments are issued within 5 days of the date of the account rejection. After the 5-day period, we will not be refunding additional charges. If a balance still remains in your account after all reversals have been processed, it will not be made available to you, in accordance with the Service Terms for Stripe Payments.
We know that this is disappointing news, and we're sorry that there's nothing more we can do."
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What can I do? My business is registered in the UAE