I guess there is no incentive in most markets. Facebook, etc make only a token effort to reject non-troublesome bot traffic.
[0] bots and other automated traffic which cannot generate revenue or human ad views
Yes, if you only count purchase/sale conversions
Maybe no, if you also count clickthrough and view conversions, perhaps even lead conversions sometimes (because fake sign ups are possible).
But you’re right. Purchase conversions are one incentive
I'd love to have an agent that goes online whenever I'm running low on toilet paper or something, browses all the stores and clicks all the ads, and automatically orders the best deal it can find.
One rep I had known for years finally admitted the truth off the record. "Dude, we know," he said. "Everyone knows. But if we filtered it all out properly, our revenue would drop 40% overnight, and investors would have a meltdown."
I'm working right now on an inventory management system for a clinic which would really benefit from pulling the prices and availability from a very specialised online shop. I wish I could just get a large, fully cached status of all items in a json/CSV/whatever format. But they're extremely not interested, so I'm scraping the html from 50 separate categories instead. They'll get a few daily bot hits and neither of us will be happy about it.
If people are scraping data that you're not selling, they're not going to stop - just make it trivially accessible instead in a way that doesn't waste resources and destroy metrics.
Sure you might be willing to build the bot to scrape it... but some other competitors won't go to this effort so it still means a bit of information asymmetry and stops some of your competitors poaching customers / employing various marketing tactics to exploit short term shortages or pricing charges etc.
> 'Why hand your competitors data on a silver plate'?
To lessen the issue from the article and free up server resources for actual customers.
Bot prevention measures can be good, but the more hoops you make your users jump though (CAPTCHA etc), the more legitimate users will drop off. Those have significant impacts on conversion rates.
I would think fixing this should involve the analytics and attribution side rather than adding friction to your e commerce flow.
Especially as bot tech continues to get better and more indistinguishable from real traffic.
That said, 73% doesn't come as a surprise. If anything I expect it to be higher.
I guess this quote sums up the situation
> When I tried to bring this up with a few major ad platforms, the conversation always followed a predictable script. The sales reps were incredibly friendly until I mentioned click fraud or bot traffic. Then, the tone shifted instantly to corporate-speak: "Our AI detection is industry leading" and "We take ad fraud very seriously." It was a polite but firm wall, a clear signal to stop asking questions.
> One rep I had known for years finally admitted the truth off the record. "Dude, we know," he said. "Everyone knows. But if we filtered it all out properly, our revenue would drop 40% overnight, and investors would have a meltdown."
It just doesn’t ring true. That aspect of the story isn’t novel at all, and someone in that line of work should surely have known all this, right?
Now the section on categorising different bot patterns, that’s more interesting, and I haven’t seen so much said about it.
For most consumers, it’s entertainment, but for industrial use it’s great for this kind of fraud. And very difficult to detect at scale, since the only cost effective tools for this kind of analysis are also ML/AI, and hence can be fooled more predictably/trained against.
They had plenty of other problems, including an unworkable business plan, but maybe they would have had more time to pivot before selling out for pennies if they'd not been chasing their tail so much.
Why do they do this? For vital business intelligence. Major retailers like Amazon do not always notify vendors when they run out of stock. So, brands pay for data scraping services to monitor their own products. These "good bots" check inventory levels, see who is winning the "buy box," ensure product descriptions are correct, and track search result rankings. They even scrape from different locations and mobile device profiles to analyze what banner ads are being shown to different audiences.
_---------------_
Guilty as charged. You quickly learn to bypass bot detection measures and create a fully automated system to gather all this information just because amazon doesn't provide it in an accessible manner causing harm to businesses who need this intel and their own internet infra.
Mainly, it avoids the main point- 73% of your traffic is "faked" enough to look real.
Who are the players in that scenario that stand to benefit from your traffic being fake?
You pay for Google (search ads) and Facebook ads but the traffic is faked by them (unlikely)
You pay other publishing networks (maybe adsense?) and the website owners profit from sending fake traffic (maybe true? if the article were really trying to make a case for this, just name them?)
Or, you work inside a company and just want to make your department look good?
I'm not sure I know what the point of this article is besides a click bait title.
Just tell me exactly what the mechanism is for this fake traffic- don't hint at some kind of conspiracy.
Despite the “LinkedIn influencer” writing style of the article, the results don’t seem that shocking or unexpected.
Unlikely?
I still have to hear a compelling argument about why I should use computers “by hand” and ignore these powerful tools. Price checking, comparison shopping, buy when released for sale… All of these things point me to using bots.
This feels a lot less like “fraud” and a lot more like “the world has moved on”. Maybe it’s time to route traffic that looks like bots to a bot-optimized shopping experience.
After we implemented advanced bot traffic detection and filtering, their reported traffic plummeted by 71%. [...]
But then the sales report came in. Their actual sales went up by 34%.
Their real conversion rate optimization (CRO) efforts had been working all along, but the results were buried under an avalanche of fake clicks. They were not bad at marketing; they were just spending thousands of dollars advertising to robots programmed never to buy anything. Their marketing ROI went from "terrible" to "excellent" overnight.
I don't understand how detecting bot traffic would directly lead to less ad spend.Can you just tell e.g. Google Ads that you don't want to pay for certain clicks?
Did they modify their targeting to try to avoid bots?
How would you do that on Google or a third-party site?
>Can you just tell e.g. Google Ads that you don't want to pay for certain clicks?
No
I mean, it's burning ad dollars and causing advertisers to rethink their strategy. Who knows, maybe that will eventually lead to the realization that web pages that are 20% content and 80% ads are just luring bots and not customers.
On the other hand, the money being burnt is going to Google, Meta, etc... and helping fund massive surveillance infrastructure. To be honest, I'd prefer it if it all just went to shareholders. Heh, maybe that'll be the sign that we've hit peak surveillance infrastructure: Google and Meta dividend payments go up :-)
But I have trouble sympathizing with someone who writes this:
> Mouse Movements: Did the cursor move in natural, human-like arcs, or did it snap between points?
> Scrolling Patterns: Was the scrolling speed variable, with pauses and upward scrolls, or was it a perfectly smooth, mechanical glide?
> Time Between Interactions: How long did a "user" wait between clicking a link, hovering over an image, or adding an item to the cart?
I read that as: "We're tracking every movement, every hesitation... so that we can feed it to our models and determine how best to keep you addicted".
I knew it was happening, and I know I'm editorializing there... but they are getting closer and closer to just coming out and saying it.
edit: Added newlines in quoted part.
- they don't allow double tracking, so you have to trust their numbers
- if you look at IP from their "clicks", you see often a FB/Google datacenter IP range
- and for most of the traffic they might send you, they did just clever algorithm and heavy profiling to stole your organic traffic. So they get this "amazing" performance by claiming people that would have bought on your site anyway
I have seen and been working in companies trying do to the impact metrics well, but these are outliers
- websites showing ads are annoying their user and get no benefit of it
- stores/brands/people that want to advert pays a bug chunk of money for nothing - only the middle men are getting benefits
simul007•2h ago
The bots are getting creepily good at mimicking engagement. I wrote up my findings, including some of the bizarre patterns I saw and the off-the-record conversations I had with ad tech insiders. It seems like a massive, open secret that nobody wants to talk about because the whole system is propped up by it.
I'm curious if other developers, founders, or marketers here have seen similar discrepancies in their own data.
PaulHoule•1h ago
yellow_lead•1h ago
urbandw311er•1h ago
rightbyte•1h ago
criddell•1h ago
When a company puts up a billboard or an ad on the bus, they don't care if the ad is seen by dashcams and dogs. All that matters is impact on the bottom line.
nemomarx•57m ago
processing•54m ago
boplicity•46m ago
Effective advertising depends on iterative testing, which is very hard if the signal to noise ratio is way off.
paulcole•42m ago
Uh, yes.
If you get 47 sales on $10k in ad spend (pay per click) and $9900 of that $10k was fraudulent then you got 47 sales on $100 of ad spend. Imagine if you could stop those fraudulent clicks.
dangus•26m ago
You can’t stop fraudulent clicks just like you can’t stop your SuperBowl ad from playing while your viewers are in the bathroom. How much of ESPN’s viewership happens at bars where nobody is watching?
At some point it’s not reasonable to expect ad networks to be able to stop sophisticated bots or exclude them from your billed impressions.
They should definitely try to minimize it if they want to maintain the value of their impressions but I think there is a good argument that OP just isn’t the right customer for this type of advertisement.
If you’re trying to sell a t-shirt you don’t hire a salesperson to cold call people, maybe OP shouldn’t be using web ads in the first place. If fraud was cut down by half would their situation really be that much better?
whistle650•4m ago
dangus•31m ago
You aren’t paying for conversion rate, you are paying for a link being put on a website when a query is made. You can’t control whether a bot follows that link. You can’t control how sophisticated that bot is. You can’t expect an advertiser to filter out every type of illegitimate traffic (although it sounds like they probably have the capability to filter out more but don’t have any incentive to do so).
I have seen recommendations from across the Internet to not bother with Google ads and other similar paid ad services. It’s basically like paying for a cold lead, you’re attracting one of the least interested types of customers.
The recommendation I’ve always seen is that it’s better to build legitimate interest in your product by producing content. Or perhaps move to an advertising platform where there’s more of a guarantee of reaching human users.
But still, I’ve heard that trying to spend customer acquisition dollars on one-time purchases is a losing battle.
If Tesla was able to start a massive car company without buying ads you can go without AdWords, too.
whistle650•27m ago
zurfer•16m ago
seviu•12m ago
We at engineering decided to filter out bots. Figures fell dramatically by more than 50%.
In less that a day business mandated us to remove the filter.
Bots are real people after all