This is a calculated move to normalize such technology. Yes, it will cause controversy in the short term, and these companies knew this was a possibility—but as a result the image in people's minds won't be the gestapo rounding up grannies; it'll kids finding puppies. To call this "unwitting" is simply naive (not surprising for Greenwald).
With respect to Greenwald, I don't think it's remarkable at all.
I have learned, through experience, that sometimes when people want to do things they should not, or against which there is opposition, there is enormous power in simply doing it. If you ignore people enough, you can do anything.
Preventing this requires systems with accountability.
And as HN commenters frequently note, accountability for government, tech, or corporate leaders in general seems culturally missing in the US.
Despite Snowden, nothing here is remarkable. This has grown because it _can_ grow.
N_Lens•54m ago
user205738•4m ago