I find his views on user friendliness to be very interesting. In fact, with the advent of agents this view can be challenged as the user is the agent who doesn't share the definition of user friendliness in the context of humans.
Unlike, humans being education resistant in understanding new ideas/products , agents are not like them.
rajveerb•39m ago
Unlike, humans being education resistant in understanding new ideas/products , agents are not like them.