I'm not suprised, and honestly it makes sense. You don't have to deal with employees as the customer, and you can (mostly) be sure that your order will be taken correctly every time. We'll see how well it works, however.

There was a brand new McDonald's built near me recently. It's new so I went one day. It had a bunch of cameras pointed right at your face in the drive through at eye level. Since then I decided I'm never going back to that McDonald's.

Whatever the reason for them, I just don't find that a very nice experience. I find it disturbing that that interaction be filmed and I get absolutely nothing for it after paying 4 dollars for a potato.

white castle near me has AI at the drive thru