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US court strikes down 'click-to-cancel' rule designed to make unsubscribing easy

https://www.theguardian.com/us-news/2025/jul/08/court-click-to-cancel-ruling
227•andsoitis•7mo ago

Comments

Cheer2171•7mo ago
[flagged]
justahuman74•7mo ago
and other HN readers working on LLM powered bots to write the replies
davidmurdoch•7mo ago
And others working a paid service that uses LLMs to automatically chat with cancellation service AI bots.
atoav•7mo ago
And all of those purely coincidentally and for no selfless reason at all came to the conclusion that such a law isn't needed.
hammock•7mo ago
I’m pretty sure that it’s already a long-standing rule that unsubscribe must be available within 2 click (one click on the email, one click on the ensuing website). How often this is enforced idk
pfg_•7mo ago
That's unsubscribing from an email list, not a paid subscription
nothercastle•7mo ago
It’s not. It’s impossible to cancel Sirius satellite radio. The button exists but has never worked
greesil•7mo ago
Don't give them ideas!!!!

But in this vein, maybe if you can get the chatbot to disgorge its secret then you get to unsubscribe.

I hear disputing credit card transactions are a thing, though.

ryandrake•7mo ago
It's sad that this is almost a guarantee. Our peers are working on code at this very minute to annoy and frustrate us, and they seemingly have no problem with it.
Gigachad•7mo ago
There was an ad here for jobs at a company building AI powered debt collection robo calls. So this can’t be far off.
0xbadcafebee•7mo ago
Being trapped in a kafkaesque nightmare isn't fiction anymore, it's late-stage capitalism's fetish.

I have been getting charged $7.99 from Google every month for a year. I don't know what the charge is and it isn't linked to any of my accounts. I have contacted every single possible Google support line that exists to the public. They refuse to provide any means for me to show them I own this credit card and that I want the charges stopped. But of course, my credit card company also has no human support rep, and their automated support line tells me I need to talk to the merchant. So I cancelled the card. Guess what? They're still processing the fees from the old card, like it never cancelled.

Aeolun•7mo ago
I thought the Anthropic chat agent implementation was actually quite good at redirecting me to a human.
johnfn•7mo ago
Fortunately some other HN readers are currently working on a browser extension to get a local LLM to argue with the enterprise LLM until it gives you your money back.
tomhow•7mo ago
These kinds of swipes are lame. They play to tired stereotypes that live in the minds of some but for everyone else they just make threads a bit more miserable.

The guidelines ask us to avoid comments like this:

Be kind. Don't be snarky. Converse curiously; don't cross-examine. Edit out swipes.

Comments should get more thoughtful and substantive, not less, as a topic gets more divisive.

Please don't fulminate. Please don't sneer, including at the rest of the community.

Eschew flamebait. Avoid generic tangents. Omit internet tropes.

Please don't use Hacker News for political or ideological battle. It tramples curiosity.

https://news.ycombinator.com/newsguidelines.html

neogodless•7mo ago
This might be a better link, with some deeper dive into where the panel of 3 judges disagreed with the FTC over some language about procedural requirements.

https://arstechnica.com/tech-policy/2025/07/us-court-cancels...

tbrownaw•7mo ago
> might be a better link

It's definitely a much better link.

It actually describes what the ftc did wrong and even links to the decision. The guardian link doesn't do either, and so doesn't actually provide for meaningful discussion.

gtsop•7mo ago
I admit i half-read this second link, but the essential nuance it adds is that the ruling process didn't allow the violators (see: companies making it extremely hard to come out of a subscription) to do their homework in order to drill holes into this regulation that would have stopped their immoral buisness practices.

I understand there is a "by the book" process that should be respected, but this seems very fishy to me. I am certain the regulation would have passed had the tables been turned (meaning the companies would benefit from that said regulation)

tomhow•7mo ago
We moved the comments to the submission with this URL, thanks!
ChrisArchitect•7mo ago
[dupe] https://news.ycombinator.com/item?id=44504694
tomhow•7mo ago
Comments moved to https://news.ycombinator.com/item?id=44504699.
reify•7mo ago
Proton mail has an auto unsubscribe button to unsubscribe from any mailing list.

No more searching the very tiny tiny small print at the bottom of the email to unsubscribe.

you were sure you ticked or was you supposed to untick that scam tick box when you signed up or bought something online,

https://proton.me/support/auto-unsubscribe

esseph•7mo ago
Sometimes the unsubscribe method is used to confirm an actual person.

Then the email address gets noted and shipped off to others for further email / spam / phishing / etc.

sebazzz•7mo ago
This works through X-List-Unsubscribe or similar headers. Companies making unsubscribing difficult will definitely not add or keep such header on their email messages now.

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