An executive can point to a profit stream and suggest that’s beneficial to the company while ignoring externalities that cost the company 5x as much. Nobody inside has complete knowledge if someone was a good idea or not so the appearance of benefit often replaces the search for actual benefit.
If it was legal to kill for money they would do that too. In some ways that already occurs.
There's no way that this was ever /not/ going to happen under current laws (US).
If your next question is "why do they need to keep making more money?", the answer is capitalism.
Attention is the ultimate resource.
* a product manager decides to include ads in some digital product. Their analytics show plenty of "engagement". The engagement is actually people accidentally clicking on the ad while hunting for the tiny "close" button, but even if the PM suspects it, they have no reason to volunteer that information. They keep getting their salary paid and even earn a promotion based on the engagement numbers.
* the developers are tasked with implementing the advertising infrastructure - they get paid while padding their resume about how they're building "scalable" systems.
* the "scalable" system runs on a cloud provider and earns them a ton of money. Cloud provider is happy.
* some marketing agency is given a budget to go and spend on ads. The person there maybe even knows that advertising in the aforementioned product is a bad idea because most of their clicks are fake... but if their client is tasking them with burning money, why would they refuse?
* a marketing person at a big company that doesn't actually need any more advertising to succeed is given a budget and spreads it across a few marketing agencies including the aforementioned one. They get paid, why should they refuse?
At every layer (and I haven't even listed them all), people get paid by skimming something off the top. It doesn't matter whether the advertising works, because nobody in the chain has any incentive to admit it while the status quo is so lucrative, so the rational thing to do for everyone is to not rock the boat.
By a percentage every year.
Compounding.
This was always an obvious outcome.
What the outcome actually happening is indicative of however is that consumers are very very very bad at their job (consuming the best products) and do not have enough rights.
If a customer was entitled to a working product without this kind of deficiency, and we had courts that actually applied punishments to large corporations (instead of unilaterally and without justification, significantly reducing fines to nothing) we wouldn't have this problem. It wouldn't be possible to profit off of this kind of advertising because you would be too busy signing court documents about how you suck at building stuff.
There's only so many human beings who can buy your fridge. There's only so cheap you can build your fridge. There's only so much you can charge for your fridge. But line must go up.
This is simply what it looks like when the people with money and resources decide that a stable and reliable profit is a Failed business.
What is a contextualized ad?
Another one: "you have consumed 20 units of alcohol this week, and run out. Should I order this 25 pack that is cheaper?"
This is distinct from demographic (trends based on physical attributes, like age) or geographic or behavioral (your buying patterns) and they already know the device targeting because it's their fridge.
Classic digital advertising vectors.
Smart is the consumer that is able to spot all this BS ideas that are putting in front of us and avoids it as much as it can.
We have a frame TV also and it worked nice for the very narrow use case we had.
The real problem is, there's not much on the market that respects the consumers in this regard. Ask for an SLA on a smart fridge functionality and you'll be met with a confusion and possibly a revelation there's nothing of a kind.
It's all ignored because most consumers don't ask questions about reliability, functionality, security and control - they don't think of those. And it's not a matter of technical or specialized knowledge, I'm sure even a caveman can understand "will this work tomorrow the exact same way it works today?" or "what happens to my fridge if you go out of business?" - it's a matter of awareness. People simply don't know yet how those new things can fail them.
Eventually people will learn about the issues, and start asking maker companies those questions. But it's all too new today.
Let me guess: now to operate a dishwasher I need to download and install a mobile app. And also regularly update the app and the firmware of the appliance, or maybe need a permanent internet connection to correctly operate. It' BS all the way down.
The only thing that companies are expecting from providing you a smart feature is to somehow monetize that on a regular basis and the easiest thing to do that is to either sell your data or locking you down to a fucking subscription.
What's especially frustrating to me is that my appliances that should have a delay on them don't; specifically, my dryer and dishwasher should be able to delay until later in the evening when my electricity rates go down. Instead, I have to get them ready and press the button with my thumb like my parents did with their appliances 40 years ago.
But hey! These things can chew up gigabytes of bandwidth[0], so there's that.
[0] https://www.reddit.com/r/smarthome/comments/mn3p6c/lg_dryer_...
Instead, please imagine your dishwasher has a standardized management and observation API that's exposed on a LAN and can be consumed by your local IoT management software (e.g. Home Assistant). Nothing here should have any WAN connectivity, except for a tightly firewalled channel for out-of-home user communications.
I run dishwasher overnight (YMMV) and I have forgot to turn the dishwasher on more than once before going to bed. It would be nice if it would be able to either start on a ping from a home hub's cron if it's loaded, has detergent and locked. Or if it's not in a good state, when the home hub would sense I'm about to start my night routine it could notify me that I forgot to do something about the dishes.
Or consider a smart washing machine. Home hub can observe its state and home automation can actually remind you that you forgot to move the wet clothes to the dryer. Or, well, if we're considering advanced robotics, it could summon a service bot with appropriate manipulators to do it for me.
Or a smart kitchen stove. If the hub senses I'm going out and the stove or oven are running, it should bug the hell out of me before I'm out of the driveway.
That's what I mean when I say "smart". Unobtrusive, helpful home automation, doing what I actually want from it, not doing anything I don't explicitly want, designed to be reliable, private and fault-tolerant.
Smart home should be about dwellers convenience and automatically meeting their expectations (as defined by dwellers themselves), not a data siphoning mess with constant risk of security breaches, that becomes dysfunctional if someone else's computer (cloud) fails.
> "Well, sure, but not in our dreams. Only on TV and radio, and in magazines, and movies, and at ball games, and on buses, and milk cartons, and T-shirts, and bananas, and written on the sky... But not in dreams."
(I've used em-dashes since before LLMs and I'm not fucking stopping now)
EDIT: s,',,
...it didn't go anywhere after that date. But I still have the anecdote.
The level of absurdity here with respect to "miss[ing] out on other features" strains credulity.
I don't know why I would connect a fridge to the Internet at all. Maybe there is a use case where you can get a picture of the contents of your fridge on your phone when you are out and about? Like you're at the grocery store and can't remember if you need to pick up milk or not?
Sadly, I'm including their TVs in this. I have one today, displaying the output of an Apple TV and not directly connected to the Internet because hah, no way, but I'll be shopping around when it comes time to replace it.
Pity. They make nice stuff. Not nice enough that I'm willing to tolerate their anti-customer shenanigans, but otherwise decent quality.
I control what devices in my house connect to the internet.
No one in my family has an issue with it, use a years and years old integrated wireless mouse/touchpad and happy days, everything works as you'd expect, you can use it as a regular PC (surprisingly handy sometimes) and I can adblock the crap out of everything/use unhook to decrappify YT.
I happened to have an "old" Thinkpad (T470P, 7700HQ w/ 32GB RAM and the nvidia GPU) I wasn't using so it's left on all the time, runs the TV and serves movies over HTTP for family to watch via VLC (VLC will happily "stream" over HTTP)
One of those easy to do things where I'll never go back :).
The shield also has a HA integration.
There's no need to risk an update that puts ads on the TV.
> When showing that the user has switched to HDMI input, show the full screen information: "HDMI1, brought to you by _____ [insert advertiser here]. Best experienced with Monster HDMI cables. Gold plated for the digital clarity."
That’s certainly admirable, but haven’t tv manufacturers beeen caught connecting to ANY WiFi they find, if it’s open? Amongst other various dark patterns?
Your statement here kind of characterizes it as user error, but the manufacturers are absolutely hostile actors here.
Not yet. Wouldn't be surprising, but most of the time the problem is "person holding the remote wants it to work, connects it to wifi when it offers, doesn't know that they shouldn't".
Enough people connect their TV/smart devices willingly to the internet that there is no need for adversarial approaches like this (which are not trivial to set up - they'd need to maintain per-country partnerships with Wi-Fi hotspot providers, pay them and hope the ROI is worth it).
Similar FUD is being spread around HDMI's Ethernet channel; a way to carry network data over an HDMI cable. I have basically never seen it in the wild on any consumer device, but even if it were, it would still require the other device to cooperate and act as a switch/router to share its connection to the TV. Yet despite that every time smart TVs and privacy comes up someone mentions this.
However, when you see the viral videos of "dream fridges" from the 1950s, it's important to remember that adjusted for inflation they would be something like $10k today. Of course they also last 10x as long, but you can still find fridges in that price range today with a similar value proposition. The question is whether or not you're willing to pay that upfront. I think we've all been so conditioned to accept that appliances go obsolete that it doesn't seem possible for a fridge like that to ever pay for itself.
It's the boots theory at work.
Manufacturers which are aiming at being dirt cheap and selling lots of products, have low margins and simply cannot afford too many replacements / warranty repairs. High margin products don't care, they could make you three in that price and still be ok.
The "luxury" appliances can be double that and are still shit.
A commercial dishwasher will cut right through amounts of food that a normal residential dishwasher wouldn't touch (pre-wash is more for efficiency and to keep crap from piling up in the bottom tray of the dishwasher) and it will actually be ever so slightly less harsh on whatever goes in it (plastics are the problem mostly) because while it washes and rinses way hotter it doesn't have a stupid heating element that runs to dry things.
It will also use fucktons more water and more power and make more noise.
My last guess is more frequent cycles, meaning hotter water already at the spigot / dishwasher outlet, similar to the consumer recommendation to run the hot water for a minute prior to starting the dishwasher?
Plastics / tupperware were actually what I had in mind lol
I don't know for dishwashers, commercial printers are expected to be serviced by the maker or affiliated business and getting parts as a mere peasant can be pretty complex. Surely rich people can just throw money at a contractor, but that's not what we're talking about I think (otherwise having a new one delivered everytime would also just work)
I wish more content like this existed. It’s the only type of review that is worth paying attention to.
Long story short if you live in an energy market like california the energy savings of the sub zero will likely offsets its additions cost over the lifetime of the unit.
[0] Excluding anywhere I lived for less than a couple months, like the middle of the Pacific or an exceptionally rough road trip through Wyoming.
Does anyone have examples of consumer fridges like this?
Miele still has a good reputation, and you’ll pay for it. https://www.mieleusa.com/category/1022129/refrigerators-and-...
The problem is that there might be problems with the equipment or problems caused by the installer.
A few years ago, we ended up replacing a Sub-Zero fridge (27 years old) with another one because the repair bills were mounting. Because of the way the previous owner did the kitchen, using any other kind of fridge other than the 2' deep, 7' high kind would have involved remodeling. It wasn't quite $10k but it was close.
At our new house, we had a repairman fix the ice maker in our current fridge. It's 17 years old and could have come off the floor at Best Buy or Home Depot (NOT a Sub-Zero, in other words) but he recommended keeping it until it failed because the quality of current appliances is not as good.
Our water heater is going to need to be replaced because it's 17 years old and showing signs that it's getting too old. I want a heat pump water heater because the gas water heater is the only gas-powered appliance we have. Trying to assess reviews of heat pump water heaters and of the local plumbing companies is not fun.
The rich person buys a $3500 pair of boots that comes with surveillance, useless AI, and bricks itself on the next firmware update.
The poor person buys a pair of boots, that are... boots.
But said rich person has at least one more fridge: a relatively-small, usually very elegant (in-wall, glass-door) fridge, located in the [badly designed for cooking, but pretty] "kitchen" that adjoins the butler's pantry [= nearest, usually secondary, real kitchen].
They use this "kitchen" to whimsically prepare avocado toast when hosting "guests" (e.g. people from Architectural Digest); or when vlogging / hosting their reality TV show about all the cooking they love doing. (At any other time, e.g. when hosting actual guests, if they want to make use of this kitchen [rather than simply speaking in their lounge until dinner is served in their separated dining room], it won't be by cooking there themselves, but rather by sitting around the kitchen island or the [probably open] secondary dining arrangement nearby, watching their private chef cook there, while they or their assistants try desperately to cover for how gimped their workflow is by having to use the faux-kitchen.)
And of course, even if the rich person does some whimsical/performative hobby cooking, the staff will have prepped and mise-en-placed anything they'll need from the butler's pantry onto the (huge) kitchen island in advance. (Like a cooking show!) So even then, they won't be needing the "kitchen" fridge. With the extreme edge-case exception of needing something to stay cool until the very moment it's needed; or needing to repeatedly chill it (think "making croissant dough", though I doubt a rich person would ever try.)
I think I've only been in one hectomillionaire's kitchen, though it can be hard to tell, and the only resemblance to your description is that he had a large household staff. But it wasn't his main house, and I don't know if you consider someone who isn't even a billionaire to be "truly rich".
1. He doesn't film these walk-throughs himself. Real-estate agents film walk-throughs of these places to try to get them sold (it's well worth it for the commission they'll make), post them publically, and then he reviews those videos.
2. The homes in the walk-throughs are always vacant; there are no actual rich people involved to worry about their privacy. (They do almost look lived-in, yes, but that's all stuff that comes with the house. Not even staged; a lot of it is "design flourishes" added by the developer to match the architectural style.)
> Most of these mansions do not cost even US$100M and so probably do not belong to truly rich people.
When this guy records a review, it's to point out the flaws in a property's architecture + developer-furnished interior design. (Because that's the professional service he offers to his clients: inspecting properties for design flaws that lower the place's perceived resale value. His videos are a demonstration of that service.)
Thus, due to needing something worth spending 10 minutes talking about, the mansions he bothers to cover are always the ones that are badly designed.
My understanding is that these mansions exist in markets, and are built at scales, such that they actually should cost a lot more than they do. But their bad design has caused them to sit on the market for a long time; and that means the seller often gets desperate and lowers the price. (This isn't speculation; he often covers the market offer-price + resale-price history of a property as well.)
That being said, they still have all the features a truly-rich-person mansion should have. That stuff repeats over and over; you recognize it like MVC in software. These places are just the architectural equivalent of spaghetti code, putting things in inconvenient arrangements (I recall a recent review of a property where you had to walk down three hallways and cross two great rooms to get from the dining room to the nearest bathroom), stacking things so that rooms you'll spend a lot of time in don't have a great view (another property built into a hill made two bedrooms sub-grade with window wells, rather than just putting the bedrooms on the other side under the living room, where they'd get a panoramic picturesque view), and so on.
They're pretty conventional.
So US$3500 is 12 times the cost of a poor-person fridge (excluding used fridges and "oh, I just go over to my mom's house") and ⅓ the cost of your rich-person fridge, which puts it much closer to the latter.
But I wouldn't be surprised if Wolfgang Puck or Gordon Ramsay has a custom walk-in fridge that cost a lot more than US$10k.
• The rich person's remodeller (or the developer of the house they buy) buys a commercial-kitchen prep fridge for the house's kitchen. This is a big, powerful, durable, repairable, no-frills, utilitarian fridge, that could be viewed as attractive or ugly depending on your opinion on brutalism. The rich person never sees this fridge. It's kept in the butler's pantry and only their private chef ever touches it.
• The rich person's interior designer then buys an elegant/classy half-sized in-wall glass-door fridge to live in the kitchen itself. This is intended for the rich person's household staff to keep constantly stocked with snacks and drinks for the rich person to grab. (Also, if the rich person thinks they want to cook one day, the staff will prep the exact ingredients needed in advance, keeping them in the butler's pantry until called for, but will then stage any "must stay cold" ingredients here.) This fridge is generally a piece of shit, made with huge markups by companies that make fancy-house furniture. But it sure is pretty! If (when) it fails, the staff can temporarily revert to just serving the role of that fridge, running to the butler's-pantry fridge or other cold-storage area (maybe a walk-in!) when the rich person wants something. (Also compare/contrast: in-wall wine cooler.)
• The rich person's household staff might respond to the rich person's request for more convenient access to snacks/drinks in certain areas of the house by buying + keeping stocked one or more minifridges. There'll certainly be one in the house's bar. (There's always a bar.) These are sturdy commercial-grade bricks, built by the same companies that build the ones that go into hotels; but these companies serve rich people just as often as they serve hotels, so they tend to have an up-market marque that makes the fridge look fancy while reusing the well-engineered core.
I appreciated the kernel of truth: industrial fridges will not come with adware in the foreseeable future. Buy industrial.
You can buy:
• a big ugly powerful repairable/durable industrial one (like a server);
• an average-sized, somewhat-fancy (because high-trim), repairable/durable commercial one (like a workstation);
• or an average-sized fancy "aesthetic" one, made by a design company rather than an appliance company, that isn't repairable or durable (like one of those bespoke "sleeper desk PCs.")
The same goes for most things you can spend a lot of money on. A sound system, a vacuum cleaner, a car, etc. In each of these cases, "premium" has these same three distinct meanings. None of which involve showing you ads. But all of which have their own trade-offs. And all of which are usually quite a bit more expensive (each for their own reasons) than the highest-trim product sold directly to the average consumer by what you'd think of as a "consumer brand."
https://www.nytimes.com/wirecutter/reviews/modern-appliances...
You, the poor person, spend $150 on crappy Nike athletic footware, that isn't sized to fit, will fall apart in 6 months (3 if you're using them for actual athletics), but are unfashionable in 3 weeks (but you'll buy them for your middle school children anyway). And you'll think you're rich doing it. Never mind that the cost was $4.75 (up x2 what it was pre-Covid) in Bangladesh, plus $0.30 shipping across the Pacific. The sweatshop worker got a cut of $0.04 for the pair.
The analogy doesn't work though, because people nowdays are paradoxically even stupider than they were in Victorian times.
What you actually pay is a large multiple of that covering the taxes, shipping, sales channel, marketing, etc.
Ready example is my aunt: a very good and expensive Miele washing machine, that was made to last as things were before. But now 10 years have elapsed and modern washers come with bigger drums, much lower noises, optimized water and electricity usages, and more effective washing patterns.
But she's stuck with her old and trusty one, because she feels that it's working "like new". And she's not wrong, it works well, so it became a sort of a "golden cuff" so to speak (not knowing any better metaphor). So good and expensive, that now getting rid of it for a new one feels like a waste of money for not much gain.
Think John Deere tractors as well as adware refrigerators.
My friend has a microwave from the late 70s. The time/power are set by turning knobs - no fiddling with a bunch of buttons and modes - the turntable is metal so it can't break. The only thing I would consider missing is a popcorn mode, not a big deal.
Edit: Another great example is toasters. Toasters have not gotten better in my lifetime and older toasters are probably more reliable than what I could buy today.
Definitely keep the old dishwasher till it dies.
(The bosch is quiet and cleans well, fwiw. The magic heat free drying minerals are nice. It’s a shame they’ll be in a landfill in a few years.)
There isn't much gain. That's the point! She's got a device that's nice to use, repairable, is well-designed, and isn't serving her ads. She's fine! Really. If she wants a new washer, Miele washing machines hold value and can be resold.
She probably doesn't think about it, which is the real gift. She's free to think about literally anything else! I have an extension to the Vimes boot theory, where you don't even notice your boots when they're working like they're supposed to. Most of us aren't enlightened enough to notice and appreciate that our feet are dry. This reduced cognitive overhead increases capacity for creativity and play, which further amplifies the life outcomes of people buying cardboard-soled boots vs leather boots.
Eh, I've got a very reasonably priced Haier fridge that I've had no issues with at all. Maybe I'm just lucky, and it definitely helps that there's no built in ice maker or water dispenser (those things seem to break first) but it's lived longer than the refrigerators that the rest of my family have.
https://ncph.org/history-at-work/rethinking-the-refrigerator...
https://www.youtube.com/watch?v=y54QbkCtFE4
I have an LG fridge. I like it. I think the linear compressor tech is cool, even if their implementation is potentially flawed. I don't expect this thing to last a decade.
I think washing machines and dryers, maybe dishwashers, are still designed and manufactured in the US.
Anything sold as "GE" is just re-badged somebody else's crap, mostly Haier.
Of course I am no longer inclined to purchase Samsung products based on this new info. I honestly think that if a company pushes an update that makes its product worse, they should be obligated to refund you 100% of the original purchase price.
Our cheaper LG works beautifully with the same inputs. The Samsung? Nope. Everything looks like the finale of Game of Thrones, even when you're looking at a soccer game played on a sunny day at noon on the equator.
That's not how HDR works. It expands the high range exclusively. So more like 0 to 1000 instead of 0 to 100.
I've heard that Netflix has added HDR10+ streams recently, but I haven't verified that myself.
Not cheap either!
Unfortunately all of my relatives love their phones.
I was fiercely loyal to them for a lot of years after that experience.
[^1]: https://pfy.ch/programming/disable-samsung-game-bar.html
That's how I do it as well, and I hate that dumb TVs are getting increasingly more rare.
I know the day is coming where any new "Smart" TV will mandate you connect it to the internet to go through some initial setup process or require regular phone homes to function, and I'm not looking forward to it.
I don't want my TV to do anything except display whatever I have connected to it. It's job stops there.
Um, have you needed to change anything for your LG TVs to not display ads?
Asking because modern LG TVs seem to display ads too. :(
Saying that because I was recently looking for a TV, and considered LG, but many people seem to be having regrets now due to ads being shown.
It's the last LG TV we will ever buy.
Enough people don't care, don't notice, or in the worst case, even when they do, if the companies band together and don't give people a choice, eventually they will cave and thats what i predict will happen here
In the future i suspect most people's homes will have ads, except for nerds who will have rooted their devices. and hopefully their moms.
But why is that? HN told me that ads were just reserved for people who refused to “pay for the product”. By inference we must conclude that for-pay products shall not have ads on sheer principle. Where’s that smug scolding at now?
I've been replacing with mid-range LG on advice of the local repair company and been happy so far. Quirky and very few features but seems well built.
Can't wait to replace the massive refrigerator and swap the gas range for inductive. Fridge is slowly going (cracked and leaking ice maker, condensation problem with deli drawer).
I now know how my mom could justify the ridiculous expense of a Subzero refrigerator (around $6k back in 2000). That thing has only needed a couple of tune ups and no parts replacements in 20 years.
What is the advantage of an inductive stove? Will they even work in the US? I think in Europe they work with 360 V if I remember right.
I realized two things:
1. You can cook nearly everything with a ricecooker. Just throw everything inside. Yes, even the minced meat on top.
2. An airfrier is better and faster than a shitty oven.
That you can control temperature changes better than with a ceramic hob, on par with methane stoves.
> I think in Europe they work with 360 V
No, normal 230V (or 220V)
They exist. But mostly they are not three phase.
We have that particular model because it was literally the only induction cooktop on the market that would fit the existing hole in our stone worktop.
Quite a lot of them can be wired either one, two or three-phase when you look into their installation instructions, it's just that not that many houses have three-phase power and not many people are willing to pay to get that upgraded just for the hob.
Never heard of this. I though 360 with 3 phases.
1. Better air quality. You don't have combustion byproducts in the kitchen.
2. More efficient than both gas and conventional electric stoves.
3. Faster to heat than gas/conventional electric (due to the efficiency improvement)
4. Easier to clean (except for glass top stoves).
I've yet to own a full-on induction stove, but I do regularly use the 120V induction hot plates in my kitchen. In fact, I use them more than the gas stove that came with my house. I'm eagerly awaiting the day that I have a full induction stove.
But even the portable ones are preferable to gas imo.
The garage fridge was in the house (as the kitchen one) when they moved in. The chest freezer in the basement moved with them in '77.
They have had at least three kitchen fridges in the time since the fridge got moved to the garage. I've lost track of the number of dishwashers. The current one was out of service for a few months, partially due to wifi/firmware issues. The super expensive oven clock doesn't work anymore, since it broke after the last time it was fixed for an $800 callout.
Re: washing machines, I tentatively put forward LG. I bought one (and matching dryer) in the early 2010s, and it lasted 7 years before needing me to replace some balancing parts. It lasted years after that. Hoping for the same on this next move in a few days (yes, I move a lot).
The speed queen washer that came with the house failed. The 30 year old lid switch literally fell apart. $10 on amazon next day. Took me 10 minutes and youtube to take the machine apart. It's meant to be serviced and I'm handy. I don't get engineers who won't try and fix their appliances. It's like a free weekend day entertainment for me.
I just don't see the problem, and don't see how connecting a different box to watch the same things is much better than just using the OS to do that. If they did have ads on it that would definitely be a problem though.
If you upgrade your TV on the regular I guess you'd just buy a new one, but treating it as a dumb display guarantees you can keep using it as long as it physically works.
Because then you can replace a $50-100 box when it starts misbehaving (e.g. tracking and selling your information) or not getting upgrades anymore or getting slower, rather than replacing a $1000 TV.
Imagine you're using a brand new maxed-out MacBook Pro, and someone hands you a 2013 HP laptop. The HP is... fine. It displays web pages, lets you load a word processor, and otherwise looks and acts like a laptop. If you hadn't ever used another computer, you probably wouldn't think anything of it.
BTW, I bet a Fire TV or various other options would be fine, too. I just don't have the personal experience to vouch for those. I'm not using this anecdote to shill Apple TV specifically, just to say that there are much better options than the built-in apps.
(Sorry, I just had to. In fact, thoug, I would be furious if my tv injected ads onto my source material)
What kind of monkey designs something like that. It's obsolescence by design.
I will never buy another Samsung product.
Otherwise I might have considered them but steered well clear, and am very happy with the decision a decade later. Went Bosch for the washer and Electrolux for the fridge, had zero issues.
Also, I'm wondering if any other manufacturer would make the crank and the drum from the same material. Wouldn't it be like $100 extra to make a stainless steel spider?
like in Wild Wild West?
Our Samsung fridge’s manual says it’ll automatically and silently mesh network with any Samsung TVs in range, use AI and hidden cameras to recognize what’s in the fridge and when we use it, then have the TV inject targeted ads into programming based on its findings.
We’ll never purchase another Samsung product.
[1] https://github.com/home-assistant/core/issues/133623#issueco...
I'm not a fan of vendor lock in, but their decision to retroactively remove functionality that I was depending on led me to never buy another Samsung product since.
Do they? I've never owned a Samsung phone, in large part because I was always turned off by reports that they liked to skin Android in annoying/lame ways. I have a Samsung fridge/freezer (old and not-smart), but the in-door ice maker has a design flaw that causes condensation to drip, freeze, and clog it, so we've given up on it and just make our own ice with regular old-school trays in the freezer.
I'm not going to say they make crap, but their stuff is... okay, I guess.
Hopefully you don't have a neighbor like me. I keep an open wifi channel. So far the only customer has been the neighbors samsung tv phoning home. I felt bad about that and blocked it. But wow are they aggressive trying to get that telemetry out.
It's Google TV, and I don't mind ads for content on the home screen. I use a bunch of streaming services, I might want to watch whatever's up there, that's not entirely incongruous. Then about a year after purchase we started getting ads for L'Oreal shampoo and other products. Nope.
Sony acted confused when I sent a support ticket, and eventually said "Oh, that's because it's Google TV, nothing we can do about it". I replied saying perhaps they had given too much control over their tv experience to a third party. I was able to activate "App Only Mode" to make them go away, but you lose a bunch of the features and have to disable it to get to the play store if you want to install anything else.
Pisses me off. I paid a couple of thousand dollars (AUD) for that tv, I shouldn't have advertising shoved in my face.
I saw someone else’s Samsung TV with ads on the input select menu…
That was enough to pre-ban myself from any future Samsung appliance.
I know it's a trope, but this is the absolute textbook definition of enshittification.
Silicon Valley parodied smart fridges nearly a decade ago.
(This was after direct exposure to their Tizen engineering team back in the early 2000s)
I stayed away from their phones, SmartTVs, everything.
https://www.privateinternetaccess.com/blog/samsung-smart-tvs...
[1] https://www.consumerreports.org/electronics/privacy/how-to-t...
It's okay to say no. After decades of being the computer tech in my family, I started saying no and have been a lot happier for it.
Soon though they won't ask, LTE-M / NB-IoT, both chips and plans are becoming very cheap and unless you are living in a faraday cage it will take control away from the user completely.
That's probably because you're a developer, and as developers it's really easy for us to develop tunnel-vision for some reason, and really hard to see the perspective from a "regular person", the sort of person who a salesperson can say "You can now get alerted when you're low on eggs, no matter where you are!" and the person will think that's a cool feature with no drawbacks.
It has everything to do with being frugal and whether you see the utility. There is very little benefit in being alerted when I am low on eggs because I can simply open the fridge and look. I can also normally buy eggs anywhere, at any time of day.
There isn't really a problem that needs solving.
But lots of the average person don't do much of that sort of reasoning, lots of people live life basically on impulses. They buy stuff based on their feelings, not based on "does this solve an actual problem I have that actually needs solving?".
Notifications and Alerts: If the door is left open, or the fridge temperature is leaving safe temps, or the water filter needs changing, it can send a push notification to your phone. (Useful if something fails; or if a kid/guest leaves the fridge open by mistake).
Remote control and monitoring: You can use the camera to see the contents of the fridge. You can also adjust the temperature remotely. (Useful if you're at the grocery store and can't remember if you have milk?) It looks like they also have "AI" try to categorize these for you.
Built-in tablet: The touchscreen is basically a builtin tablet. You can use it to display photos (pulled from your online albums), show the weather, or control "smart home" stuff like playing some music on your speakers. I imagine you could also try to put recipes or cooking videos on there. You can also easily order groceries from it or add to your shopping list (with your voice).
I'd rather have a separate device for most of this, but I can understand the appeal, especially if you're not privacy-conscious.
* How to turn off ads on your Family Hub The widget will appear by default on the fridges as part of the software update. However, Samsung is giving users the option to turn off ads. To do this, go to the Settings page on the fridge, scroll to Advertisements, select it, and you’ll be taken to a screen where you can toggle off ads.
This will remove the widget entirely. If you think you might actually like the widget’s other features (calendar, weather, and news), you can “X” out a particular ad, and it won’t pop up again. But then you’ll get another ad.
Simple would be for the "X" button to offer to turn off Ads completely, do you disagree?
(Disclaimer: I'm a pro / lifelong tech and both are "simple" to me. And to clarify my opinion, my Mom, who is a pro musician, would NOT discover / know how to find that option.)
Just like how Youtube won't let you switch off Shorts, but will let you click "Show fewer" which lasts for a few weeks.
Unfortunately, the entire industry is racing toward this behavior. Recent LGs have also started slapping “AI” stickers on their products. I’ve been visiting Rossman’s Consumer Wiki[1] more often than I’d like before making a purchase.
Samsung appliances - never again.
PS. Repairman told me that Samsung have fixed already one of the problems my fridge has by the time he looked at it, kind of hidden recall and fix. Fridge's version (yes, they have versions) have advanced like 7 iterations already from the time I bought it. That means there were at least 7 serious design/manufacturing problems that they had to fix.
Why would I pay $2000 more for a more annoying fridge?
I know, I know, I suffer daily from government overreach ;) But have you tried lobbying for your fellow humans?
Is this a feature? It seems like making more parts to break.
Surely there's a better way to get independent cooling control. E.g. one compressor with valves to control which side(s) the coolant flows to?
https://bounties.fulu.org/bounties/samsung-familyhub-refrige...
While the fulu.org domain has been around for a long time, archive.org's oldest snapshot of bounties.fulu.org is from late last week.
This press release from Oct. 23rd agrees with archive.org's snapshot history: <https://fulu-foundation.ghost.io/repair-bounty-program/>.
Given the complexity of the tasks on offer, I'm unsurprised that zero of them have been completed in three days. Give those boffins some time, yeah?
Good luck for anyone to claim this bounty if that's one of the requirements. Does the fridge have any exposed ports at all that the average person could access without removing anything from the fridge?
It's also not clear in the bounty, if I add funds to the campaign and it gets fully funded, does that mean that software/hack will be released publicly? Or only to "backers"? It's not clear what the donation goes to, besides for the person who makes the hack to claim.
"No, Samsung fridges do not run on webOS; they use Samsung's own Tizen operating system. LG is the brand that uses webOS in its smart refrigerators. "
Maybe the people complaining are the ones whose employers don't even sell out people with third-party trackers on their Web site. But I see more than 3 people complaining.
I pay for Spotify and the app now shows paid suggestions (cough ads), to paying users. When you tap the ellipsis and choose "Not interested", it doesn't respond with "OK, we'll stop" but something like 'We'll show less of this'.
No, don't show less, I want you to not show it at all.
But I fear all such services will eventually succumb to this, given just how much more lucrative ads can be compared to subscriptions.
I will say that they’re typically concerts related to the channel I am on, but there is no world in which I want to attend live music, and of course there’s no way to tell them that. so I have to tolerate getting interrupted periodically despite already paying them.
My cellphone decided to die last month. It was near retirement, but still working until it didn't. I bought a Samsung phone. First it asked twice if I wanted to share all my life with Google (using some dark patterns) and then it asked twice if I wanted to share all my life with Samsung (using more dark patterns). (After that, I installed WhatsApp, so I'm not sure I bothered.)
Next the phone offered to install the app from my carrier, TikTok and a ¿third? app-store. I didn't want them so in the screen with the offer I disabled the first and the other two were disabled by default. Anyway, I got TikTok and the other app for some reason! (I uninstalled them inmediately.)
I still get random notifications, like complaining that I'm using the phone too much. Or a notification that they upgraded something, restarted the phone and all apps notifications were disabled until I unlock it. (Lucky, I didn't miss any important urgent message.)
Not to mention a new notification to accept the new Samsung terms and conditions every two weeks.
* number of adults in the house hold (people who have access to the account)
* when you are home
* opening fridge/doing laundry/etc. I have no idea if their app has an excuse to ask for location- but app location tracking would be the most valuable data
* even if you don’t share location- these things are on your network and any regular and simple network scanning would show when certain devices are home and we they are not home and what schedules they follow
This isn’t even very imaginative, just the basics really. I would not be surprised if you could guess the household size solely based on the number of times a fridge is opened in a day. You could at least determine between a person without a family vs. family- that’s useful for ads. Are these the fridges that have cameras in them ‘so you can see what you have while at the grocery store’? Throw some image detection in there and you now know brand targeting and if they cook regularly or eat out. A goldmine of data really.
AI is going the same way.
In the end it’s always going to be ads. Is just sad.
I like to think in future there migh be Harry Tuttle like appliance repair vigilantes that come out and remove all this crap from home appliances. :-)
Having followed the instructions to do it, it's much nicer having beautiful background images (rather than ads for crappy TV shows and movies) and a cleaner interface with at least one less click required to get to the apps I want (ie. a better UX).
TCL TVs are not a particularly premium product, so I'm not too annoyed about having to go this little bit of effort to make it nicer. However, a $3,500 fridge seems like a premium-ish price, and so to also have ads on that feels incredibly tacky to the point it cheapens the product and the brand overall.
You can ask Perplexity, but this doesn't give the adb commands to disable the default launcher (which you need to do so that it doesn't override what the user has chosen upon reboot): https://www.perplexity.ai/search/how-do-i-install-project-iv...
I should also mention: This may render some of the TV remote shortcut buttons useless. There's an app that's meant to help with this, but I've found it unreliable.
I'll find my notes tonight...
https://www.samsung.com/us/home-appliances/refrigerators/bes...
Guessing anything without screen is reasonably safe
I had to go to contortions with a tv from Samsung, but did manage to force all port 53 traffic to go via Pihole.
I believe this method may have been broken by Samsung/Google et al somehow though?
I don't want a fridge with a screen or any connections except power. All it needs to do is keep my food cold. I've had others very surprised to see my house containing mostly mid-century dumb appliances. I deal with enough problems caused by software at work, to know better than to bring that hassle home.
You won’t be able to. It will be mandatory. They will do it. If you give these companies an inch, they’ll take a mile.
The moment they don’t actively work entirely aligned with your interests, they work against you.
- fridges - toasters - TVs - home appliances - what-have-you
Whoever makes those, take my $€£¥
For everything else, there are crappier alternatives from all the consumer electronics OEMs
But, let's consider the counterfactual. What if Samsung offered you a new fridge for free, as long as you were ok with passive ads?
I hate ads, but I'm not sure I would pass up a free fridge...those things are expensive!
(this is not even that unrealistic. Let's say you have a household of 3 and a fridge lasts 10 years. Meta makes about $200 per year per user solely from showing ads; that's $6000 over 10 years. If Samsung got as good as Meta is (which they likely won't), 6k is more than enough to cover the cost of giving a fridge away for free)
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