I remember Jeff Bezos said that something like promoting more communication/collaboration is wrong.

And managers should focus on making people working independently.

When I started working, more than 25 years ago, we had one team meeting per week (1 hour), very few other meetings. Cellphones were getting mainstream and people had these funny ringtones, but since communications were expensive, phones were not ringing often. The office phone was ringing even more seldomly. We had no ticketing system. Managers just trusted you for doing your work. When going to someone else desk we would start with "may I disturb you?", and the answer may have been "give me five minutes". We had like 2-3 emails a day. It turns out someone had the radio in the office. That was in Belgium and the radio was in Flemish. This was not a big deal since I do not understand Flemish. Despite being rather cramped, I remember this office as quiet. It was not a large open-space though.

I cannot remember the turning point. Of course "agile" did a lot of damage, then ticketing systems, the illusion that developers are swap-able, and now constant notification stream.