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Neato vacuum robots to stop working

https://support.neatorobotics.com/support/solutions/articles/204000073686-announcement-6th-oct-2025
24•simonlondon•3h ago

Comments

Proofread0592•3h ago
> Robots still work: Your Neato robot will continue to function manually. Simply press the button once to launch a full house run.

Your title is wrong

simonlondon•3h ago
Perhaps a better title is “to stop working in the way they were sold / advertised”?

Almost all functionality is being disabled, other than limited manual operation.

stingrae•1h ago
The functionality is very much reduced.
simonlondon•3h ago
Neato made a line of (good) vacuum robots with Lidar.

It seems there were bought by a company called Vorwerk, and Vorwerk are shutting down the cloud infra.

This means the app, floor plans, schedules, no-go zones etc will no longer work. The robot can only be manually started by pushing the button on the device.

As an owner of one of these robots this is sad but not unexpected for anything relying on an app.

By submitting to HN, I’m hopeful someone can point me in the direction of open firmware or OSS projects that can help me restore the lost functionality.

ikidd•50m ago
https://valetudo.cloud is the only one I know about but not sure if the controller in those units would be flashable.
RealityVoid•43m ago
Vorwerk is the company who makes Themromix - that is a quite expensive cooking robot . They also are a MLM sales company albeit with a decently appealing product. I expect in a couple of months to get calls to get free cleaning demos. I guess they will have a turf war with the Kirby people.
qingcharles•1h ago
Perhaps one day some jurisdiction will have the wherewithal to implement legislation to stop this madness. At the very least all the device and protocol documentation and crypto keys etc should be escrowed somewhere for the day this happens.
hamstergene•5m ago
A great opportunity to bring up that a robot that operates 100% locally and is located within Bluetooth range has never needed a cloud account, has never had to become unavailable whenever AWS goes down, and certainly doesn't have to be reduced to a manual dud when its company ceases to exist.
Jazgot•4m ago
This reminds me a lot situation with computer games. Maybe stop killing games movement scope should be widened to all the software?

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https://support.neatorobotics.com/support/solutions/articles/204000073686-announcement-6th-oct-2025
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