Leaders think <buzzy-technique> is a good way to save money, but <buzzy-technique> actually is a thing that requires deeper investment to realize more returns, not a money saver.
In the world of Business IT, we get seduced by the shiny new toy. Right now, that toy is Artificial Intelligence. Boardrooms are buzzing with buzzwords like LLMs, agentic workflows, and generative reasoning. Executives are frantically asking, "What is our AI strategy?"
But here is the hard truth:
There is no such thing as an AI strategy. There is only Business Process Optimization (BPO).
This is well-expressed, and almost certainly true for an overwhelming majority of companies.
But I don't blame them. Process optimization is hard. If a new tool promises more speed, without changing the process, they are ready to pour money at that.
Lapalux•37m ago
>Processes that rely on unstructured data are usually unstructured processes.
I appreciate someone succinctly summing up this idea.