Yeah, I know that sounds fake-deep but we've seen this before; I'm old enough to remember when WordPerfect was the standard that wasn't going anywhere.
It will just be one of those inflection-point thingies.
It's looking like Windows will be more of an issue here than anything in Office. But either way they can only push people so far.
And even then, Microsoft will be happy because even if Windows were to dissappear tomorrow, people would still be buying Microsoft 365 licenses and just using the very same tech and app stack from their mac.
It runs on-premise, has all kinds of certificates and has a history of half a cenutry (give or take.) That kills Google Docs.
It's cross-paltform, killing whatever Apple thinks it has.
Too many people think Word is a text editor. I'd use Notepad++ if it had full AD integration. But it doesnt.
Which I see this "suite numerique" integrates as well.
They'll be paying long beyond on-prem AD as well. EntraID is becoming the new identity system. If you're already on E3/E5, you might as well make use of it, and making most use of it means being stuck in the whole Microsoft ecosystem.
Why bother looking for alternatives, even if one particular product might be better, when Microsoft gives you literally everything at at least a mediocre level, for one price and pre-integrated.
This is exactly why we switched from Zoom to Teams
So, an analogous "Word-killer" today would presumably have to implement all of the docx format's weird quirks etc. On the one hand, the file format is standardized and open, so in principle that should be possible; on the other hand, it's a pretty gnarly file format, with a lot of nooks and crannies. Ironically, I remember hearing once that some of the weirder nooks and crannies of the docx format have their roots in... Word's WordPerfect interoperability features.
And as somebody who recently spent far more time than he expected to trying to reliably get data _out_ of a set of mildly-complicated docx files, I can report that the various fiddly details that the OP notes as being particularly important in the legal domain --- very specific details of paragraph formatting, complex table structures, etc. --- are a huge PITA to deal with when working with the docx format.
For a competitor to supplant Word, it would need to:
- Be fully backwards compatible with .docx. Lawyers will inevitably receive .docx files from counterparties that they need to review, redline, and mark up. The new processor has to handle everything Word does flawlessly. (As an engineer who has spent considerable time building a high-quality docx comparison engine, I can tell you this is tremendously difficult.)
- If it introduces a new file format, support seamless comparison and conversion between that format and .docx. Not technically impossible, but also tremendously difficult with marginal upside.
- Defeat the Microsoft Office bundle in the market — meaning it either offers enough advantage that organizations pay for both, or it replaces Excel, PowerPoint, and Outlook too.
Given the enormous challenge of building a viable Word competitor and the marginal room for improvement that Microsoft has left on the table, I think it's very unlikely that a competitor will threaten its market position.
The stated intent of the US National Security Strategy is to destabilise and undermine Europe. That is a big incentive for European organisations to replace Windows, Office, and any other Microsoft service.
Linux and LibreOffice usage will grow as a direct consequence of the US government's new antipathy to Europe.
Curious what the top 3 features are that are missing. The article only mentions multi-level decimal clause numbering (e.g. 9.1.2). Seems like it would be a very easy feature to add. I've heard that line numbering is also a big legal thing, but Docs already has that.
https://theredline.versionstory.com/p/why-lawyers-will-never...
The short answer is Google Docs:
- Requires all-or-nothing adoption which is a non-starter for law-firms
- Does not support commit atomicity
- Does not store a comprehensive history of the document
So as far as formatting goes, it seems like it's only list formatting and small caps you've identified, am I missing anything else? (I am baffled by Docs' refusal to add small caps.)
But then as far as workflow is concerned, I'm not sure Docs is as unusable as you say it is -- the commit atomicity and comprehensive history aren't supported by Word either, are they? That's just a function of maintaining 20 separate copies of the file with each set of changes. You can still do that with Docs if you want to, rather than relying on the version history. And then "Tools > Compare documents" lets you merge in all the changes from another document, in an atomic way if you want. And if you want to use the revision history in a "master" version, you can used named versions as well.
Yes, everybody at the firm needs to use Docs. That's not unique to law -- every company that switches from MS365 to Google makes that kind of overnight transition, but it makes sense because you're paying one company or the other, not both.
It's the communication between firms that is going to be stuck in .docx basically forever though, so this is where Google needs to improve its conversion. Ideally Google would also build a "send a copy/transfer" feature so a firm can receive a Google Doc but know that from the moment it "opens" it, a new copy is made on their local Drive so the sending firm never sees edits or activity. But because that feels like it would be too easy to mess up, I think actual .docx file attachments will themselves be immortal, even if both sides used Docs.
Sure, you could, but that defeats the purpose of Google Docs which is to make the document collaborative. If you save each iteration in a different Doc, you might as well use Word.
It would also add friction to the workflow because a lawyer would need to download the document from Google Docs whenever they circulate it to a client or counterparty.
The best solution to the problem, in my opinion, is a docx native version control system. I write about how that works in our product Version Story in "On Building Git for Lawyers."
https://theredline.versionstory.com/p/on-building-git-for-la...
Funnily enough, that's how I (and a lot of people I know) use Google Docs.
The version history is great if you accidentally delete something and want to go back, but I don't know anyone who relies on the version history as a kind of meaningful archive -- it's just too fragile. Unless you create named versions, changes get collapsed, and when you make a copy, the version history doesn't get copied.
And it doesn't prevent collaboration -- multiple people can still collaborate on one set of changes in one "branch" file, while other people can collabroate on another set of changes in another "branch" file. When collaboration is done on both, they can get merged into the master file.
You've definitely convinced me that Docs doesn't work for law firms, but mainly for other reasons. Using multiple versions of files doesn't defeat the purpose of Docs -- it still makes collaboration much easier, and nobody's stuck e-mailing files back and forth that are out-of-date by the time they're opened.
Your idea of a VCS for .docx is intriguing though. Good luck!
Files are also easily shared (on physical media, email, no need for anyone to have a Google account to edit and send them back), encrypted, burned onto a CD for storage. DOC/DOCX are ubiquitous and stable file formats. No worries about data leaks in the cloud as it's all local by default...
It's somewhat analogous to how coders use add-ins in their IDE but if only one IDE could run them.
I do regret being overly paranoid in my 20s and not writing down my master passphrase to my personal documents -- I lost a huge chunk of diaries and writings due to that.
Fun fact: ODT uses Blowfish encryptio. Remember when we made Bruce Schnierer a meme like Chuck Norris? He wrote it -- apparently it's faster than AES?
Anyways, if you save with password in a .ODT file, if you pick a strong password you've got a nice little self contained encrypted volume that doesn't require "suspicious" software to open.
ANYWAYS, a bit of a tangent but... looking forward to death of Word.
The legal industry also uses MD5 to certify digital evidence hasn't been tampered with, that too will eventually bite them in the ass.
I'm a lawyer, though I'm practicing in a wholly different legal system (Romanic civil law) and another country. Why would you say that?
No issues against .docx and and Word per se, but I hate that stupid ribbon with undying hatred. Thus I use LibreOffice as much as I can, while maintaining a licensed Office 365 setup under dual boot with Windows for cases when I have no other choice.
https://open.substack.com/pub/versionstory/p/on-the-immortal...
Nonetheless, agree with the author that I don't see anything disturbing Word in that space for a long time, as good luck trying to get a middle-aged with minimal tech understanding to learn and use LaTeX over Word.
I write a lot more about it in an earlier essay, "On Building Git for Lawyers."
https://theredline.versionstory.com/p/on-building-git-for-la...
Maybe one day there'll be a product to replace Word, but it won't succeed by claiming to be a generalist replacement but only as a niche product that solves a particularly painful problem for lawyers and then expands over time to capture more use cases.
On the Google Docs front — I wrote specifically about its viability as a Word successor in an earlier post, "Why Lawyers Will Never Use Google Docs".
https://theredline.versionstory.com/p/why-lawyers-will-never...
It's depressing to read about Word's entrenchment. This entire once-great application is now an execrable mess, with menus scattered under cryptic buttons (and abridged into dumbed-down menus that require you to expose yet another, collapsed one to access essential, frequently-used functions), a file... thing (not even a dialog, let alone a proper File dialog) that shows you a canned list of locations in a UI that appears to consist only of text...
The style-handling is even messed up, once one of Word's great strengths.
I do find the ribbon somehow weirdly intuitive for navigating with the keyboard, but it was of course possible to navigate drop-down menus in the exact same way (Alt and a series of underlined letters) for years before that. And still is... When developers bother to write robust software.
Opaque blobs like docx are not suitable for applications where the content of the document has to be completely clear to the various competing parties involved in something like a contract. It only works because the document gets printed out and then signed with a pen. If we want to move past that we need something different.
Well, yes, but the binary blob is a zip archive of a directory of text XML files, and one could imagine tooling that wraps the git interaction in an unzip/zip bracket.
The real problem is that lawyers, like basically all other non-programmers, neither know nor care about the sequence of bytes that makes a file in the minds of programmers. In their minds the file IS what they see when they open it in word: a sequence of white rectangles with text laid out on it in specific ways, including tables with borders, etc. The fact that a lot of really complicated stuff goes on inside the file to get the WYSIWYG rendering is not only irrelevant to them, it's unknown.
Maybe the answer here will be along the lines of Karpathy's musings about making LLMs work directly with pixels (images of text), instead of encoded text and tokenizers [1]. An AI tool would take the document visually-standard legal document form, and read it, and produce output with edits, redlines, etc as directed by the user.
The diff of the document (referred to as a "redline") is what lawyers send to the client and their counterparties. It's essential that the redline is legible for all parties and reflects their professionalism.
Moreover, it is not enough to see the structural changes between the versions. A lawyer needs to see the formatting changes between the versions as well which cannot be accomplished by diffing XML files.
https://theredline.versionstory.com/p/on-building-git-for-la...
At the start of the project the Markdown is authoritative, and the DOCX is just for previewing the styling. (Pandoc can insert the text into a layout template with place holders.)
Towards the end of a project I'll start treating the DOCX as authoritative but continue generating Markdown from it, so I can run the AI over it as a final proof-read or whatever.
This is similar to what people used to do with DocBook, but with a more friendly text format and a more AI-friendly "modern" workflow with Git, etc...
I wonder if M/S got that "fixed", early on they had a hard time with it.
I believe this is not only infuriating, I am pretty sure it is actually illegal. If lawyers would think that visuals are more important than semantics, they would explicitly discriminate blind people.
I never claimed that it was more important than semantics. But it is, nonetheless, essential.
A LaTeX or Typst document can contain both the content and formatting together within the same file. This isn't idiomatic for either language, and my experience is that this is more common for Typst than LaTeX, but both can do so. All of those formatting rules like small caps, table widths, margins, page numbering, etc.? Those can be rigidly defined in either LaTeX or Typst and are better guarded aginst accidental formatting rules breaches from double click, copy/paste, or table cell insertion than in Word.
I'm more sympathetic to the network effect argument. It's hard to envision a reasonable redline system compatible with both Docx and LaTeX/Typst.
evanjrowley•7h ago
actionfromafar•2h ago