I'm barely willing to tolerate Steam's default DRM a little. Those are 'just games' and that particular version doesn't try very hard, plus the rest of the package (network effect, servers, and a strongly customer friendly brand) combine to balance out the negatives. I'm generally hopeful that as things become classic Steam will either continue to maintain the access servers or release versions that work properly without them.

For static media, just give me a reasonable way to pay a reasonable fee for the use license and place to get an unencumbered official high fidelity copy to enjoy.

Paraphrased: 'Copyright infringement indicates a customer service failure.' At least with respect to anyone who'd have considered the purchase in the first place.