In contrast, I've smashed the absolute shit out of my insta360 lenses 3 times now (total cost to replace lens 3x $50), and when I smashed the screen to smithereens, they fixed it, OUT OF WARRANTY, for $50 including parts and labor, and they paid for shipping.
There is zero reason to buy a gopro, they don't have a single compelling product and HOLY FUCK the software is bad compared to insta360.
One time, I bought a couch online, and the company kept stringing me along with "we're behind but it's definitely coming soon" emails until I was well past my credit card's chargeback deadline. But when I eventually called the credit card company, they happily refunded me anyway. Now I will always, always use American Express for large purchases unless I have no other choice.
Amazon used to tell their employees a story about how a customer had his PlayStation stolen off the porch. He called Amazon, and they immediately shipped him a new one, overnight, with no hassle. The customer was a prominent New York Times business columnist, and he immediately wrote a glowing article about how amazing Amazon was, which was hugely impactful to Amazon. It informed the company's "customer obsessed" view for years (until eventually there was just too much money to be made in becoming a marketplace for whatever fake stuff people want to sell).
"Underpromise and overdeliver" is bad marketing advice, but it's fantastic customer retention advice.
I used my friends Ace Pro 2 and the menu was great but kinda clunky compared to GoPro.
No allegiance to any brand, but the Mission series software is fast and the footage, especially slowmo, is breathtaking
DJI and Insta360 offer compelling products. And budget, lower quality 1080p-4k action cams got eaten by Akaso and other clones.
Retro cameras are only gaining in popularity; the competition is increasing, but Fujifilm has a big head start.
And still many concepts to try out. We have yet to see true manual focus confirmation in stills mode (something a retro nikon zf has been praised for), or an autofocus capable lens with a distance scale (leica q style).
I hope Insta360, DJI, and many more competitors spring up out of their ashes. Assuming fast microsd cards for writes, how much DDR RAM do they really need to buffer videos during recording? 4gb? 8gb?
Damn thing overheats constantly. 4K60 never works for more than 15-or-so minutes even with an AC vent aimed directly at it. 1080p60 is its limit for any long-duration recording, and even then it still overheats from time to time if I'm in a particularly hot environment. Made me realize why so much of their marketing shows it being used underwater and skydiving lol
The software is bad too: WiFi hotspot that disconnects from your usual phone WiFi. Now sync to the app. Nag about a cloud subscription. Now choose photos and sync to your phone gallery. No thanks.
ge96•1h ago
fma•10m ago
Since everything is processed on camera/phone I hope I can still use it even if they go under.