have found Shopify's AI implementation to be sane and really useful ( building flows and surfacing documentation correctly ).
"Employees must explain why AI can’t be used before asking for additional resources, like more staff or time. [...] Shopify is now factoring AI usage into performance reviews and peer evaluations."
You will never know. Lots of pretty important people publicly laid down the law that AI must be used; any indication that it produces crap will be hidden.
I ask because with the major AI push at Shopify lately, I would like to know if it is affecting stability.
Apparently not
I was glad when it finally came back on, after four hours off, so that I could order some material for a job... only to find that my supplier's site wasn't working. It's on shopify.
So too the two the other suppliers I use who offer the same thing I need, so I'm kinda stuffed as ordering from anytime now means I likely won't get my stuff in before the weekend, which is when I was planning on working with it.
Wonderful.
In what ways? I'm sure there are businesses they refuse to support (like any company) but I have a family member running a Shopify store (selling things that you couldn't over Amazon due to logistics) and Shopify
- Doesn't have any pre approval process for products. We can add and edit products instantaneously with no process involving anyone else.
- Has never appeared to care, even when "products" are things like "we agreed on a delivery method over the phone".
I'd also point out that the store owns the brand with Shopify. We could switch out the backend for a different ones and the users wouldn't really notice. You couldn't do the same with Amazon.
This has to be one of the hardest parts of working there. A bug takes down other peoples businesses.
And even then we won't be able to tell if it's because of the AI or because they fired everybody that knows what they are doing.
harrouet•1h ago
All my sites are affected, I guess this is general.