Many years back when I used to do CS for WoW, a colleague of mine liked to say that the only reason some kids shit-talk the way they do is because it's online and if they tried it in person they'd get punched in the face.

These kids discovered that their actions have consequences to them in person and not just someone being upset with them remotely.

As a parent now (but oldest is only 5), it's stories like this which make me determined remain aware of the kind of stuff my kids get up to and continually explain that actions have consequences, even if those consequences are seemingly as trivial as making someone else feel shit about themselves.

I wonder if maybe 10 or so years from now, after these kids have actually reached decent emotional maturity, that they'll look back at their actions and think about how stupidly reckless and needlessly destructive they were, to both others and their own lives.

Ah.. I hate when stereotypes play out like this. It's always those single children.

What does this have to do with anything in this article.

> gained access to the data by tricking a phone help desk worker.

The whole edifice was built on a helpful, possibly overworked and possibly harassed help desk worker? The end result is that two kids end up in jail. It could have been so different, and better. What they did was wrong for sure, and has real-world consequences for those whose information was leaked. But, when I look at the contingencies that led to the outcome, it really does depress me.

"all for the want of a nail"

Such an infantilising and surveillance-normalizing slant. Why is it worthy of mention that an adult spent time unsupervised? (Sure, one of them was 17 at the time, but that didn't stop them from waiting until he was 18 to charge him)