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Disney+: New user agreement allows ads before movies in all subscriptions

https://consumerrights.wiki/w/Disney%2B_ad_policy_change
37•DeepLogin•3h ago

Comments

ljf•28m ago
When we first got Disney + it was a winner in our house, then kids loved what they could watch, there was good family viewing too, and then was a few good shows that my wife and I were interested.

Lately, it has been right down our list. I think my daughter still watches it on occasion, but nothing of note that I want to watch. If we didn't get it for free with our bank account, I'd cancel it. And with adverts, I'd be cancelling in a heartbeat.

Juggling subscriptions has become really expensive lately - but the only one I value is Netflix, but even then I don't feel I get great value from it, we seem to watch far less TV or films this year.

cynicalsecurity•27m ago
Meanwhile pirates don't see any ads. Make this make sense.
lordleft•27m ago
Something I really dislike about modern consumer products is that companies simply don’t care if their decisions leave their customers embittered and feeling negatively about their decisions. It seems like that used to be a salient factor in how firms designed, sold and pitched their wares.
laughing_man•23m ago
They've done the calculation. They'll lose X income because of subscribers who leave, and they'll get Y extra income from the ones who remain. If X < Y then implement policy.
usrbinbash•20m ago
Companies increasingly no longer even care about income.

They care about what boosts investor confidence.

So even if implementing a policy lowers operative income, if the growth in stock value offsets this, aka. number-go-up == true, the policy is implemented.

kuerbel•15m ago
It depends on the product though. The problem with streaming is that structurally, you have competition (other streaming services) but content wise not so much. If you want to watch Foundation, you need Apple tv. Netflix might have another good SciFi series, but it's not foundation... same for any other movie or series... in a way, people are more open to accept these terms because they want to watch their favorite show. So there is no real competition. And they get away with it because customers accept it.
happytoexplain•8m ago
I think this is the single biggest change making everything worse. Lots of businesses used to care about their own products, since quality and brand image seemed like obviously important things. As the machine ran, and we got better and better at collecting and analyzing data, it became clear that the customer's view of you and your product didn't matter as much as we thought, and in fact it matters less and less the more businesses converge on that idea. But businesses still mostly cared about their own products, because they are run by humans, who tend to care about what they make naturally. However, eventually market forces pushed out normal humans.
jamesnorden•24m ago
They're turning streaming into regular TV again, absolute nonsense.
DarkNova6•20m ago
It's like paying for cable back in the day but you also get ads. The sheer audacity they think they can get away with because they consider themselves having a monopoly.
semiquaver•17m ago
Did anyone actually read the linked wiki in full? It’s basically saying “if there are embedded ads in certain live (likely sports) content we carry you may see them even on an ad-free plan because we don’t have an alternative. Also we might try to promote different tiers of Disney+ itself within the app so to the extent you see that as an ad, that’s an exception to ‘ad-free’”

I’m all for consumer awareness but I’m begging everyone to stop freaking out over prosaic non-issues like this.

shakna•13m ago
This is the same terms of service that were stretched to indemnify against theme park accidents. [0]

Why would anyone give them the benefit of the doubt?

[0] https://lawcouncil.au/international-law/ils-insights/tangled...

deathhand•13m ago
Boohoo the billion dollar giant can't do the same thing that regional sports have been doing for the last 20! years with the likes of NFL and Baseball.

Words matter. Words in advertising should matter. The slope is ice when we allow corporations to wordsmith around what they sell you.

jonathanlydall•13m ago
In South Africa (and I imagine other countries) they're currently force migrating subscribers over to a "new" app (at least on iOS and tvOS) and your profiles with their respective watchlists is left behind in the old app, no way to migrate / import it into the new one. This isn't even mentioned on their FAQ for the process. A absolutely terrible user experience.

On the bright side the "new" app (which I assume is actually the same as used in the US) seems to not have the following annoying issues of the old one:

- It was impossible to enable auto play on a "kids" profile. As my kids can't use a remote yet I had their profile set to "adult".

- An episode would never be marked as "fully" watched, but this wasn't just a mild annoyance, it would "break" autoplay when re-watching a series because when it started auto playing a next episode which was previously watched, it would "continue" from where you had watched upto (minus about 30 seconds). This results in it cycling through the last 30 seconds of every episode of a show. The easiest way around this I found was to make a new profile every now and again for the kids.

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Disney+: New user agreement allows ads before movies in all subscriptions

https://consumerrights.wiki/w/Disney%2B_ad_policy_change
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