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When We Get Komooted

https://bikepacking.com/plog/when-we-get-komooted/
151•atakan_gurkan•3h ago

Comments

dist-epoch•2h ago
> The owners’ assured their long-term commitment with the mantra “we won’t sell.”

Vaguely reminds me of some company with the motto "don't be evil"

BozeWolf•2h ago
I felt betrayed as well. Just paid €30,- the month or so before because I liked the app and the service, but I also needed more maps. It offered great value to me. If I knew 80% of the employees would be fired, inevitably leading to a degrading service, I would have never done that.

It is weird, but I do not trust the app any more in planning routes either. Sometimes i have the feeling bugs in the planning part already appear. The stability of the service for sure decreased.

Also there are more nag screens about the premium offer (dude I paid for the other great offer already!).

Very unhappy with this. I hope the komooters build an alternative. I’m happy to support them. I know that eventually I might get betrayed again.

For today I planned another route with komoot. If somebody knows an alternative? I like the komoot user photos because it gives an impression of the (gravel) roads. Plus the suggested routes and the planning ux are great. Im stuck with komoot for now.

dijital•2h ago
The article mentions one example: https://wanderer.to/. Haven't used it personally but seems promising (albeit less "social" than something like Strava).
Eavolution•30m ago
Less "social" would be a feature for me. I just want one that can plan routes, track journeys, and give me directions. I don't want to be worried that I'm accidentally sharing what I'm doing/where I am with the world.
ayls•1h ago
I am quite happy with Wikiloc app. Feature wise it is not that different from Komoot and the yearly subscription which allows me to use it on my watch was only 20 EUR.
politelemon•1h ago
I'm quite unhappy with it, in Europe. It defaults to the completely useless apple maps which is unsuitable for outdoors and rural exploration, and its clustering of routes near each other is difficult to distinguish and click on. All trails had nailed this well by showing clustered trails together in a single point and letting you page through them.
ChrisMarshallNY•1h ago
Friend of mine wrote this app[0]. It’s iOS-only (I’m not the target demographic, myself, but he works for a company that serves bikers, and is very much a fitness chap). It’s quite mature, and well-maintained. Personally, I know him as an outstanding engineer, so I’m sure it’s well-written. It’s been a labor of love for him, for over a decade.

[0] https://apps.apple.com/app/id605127860

StrLght•2h ago
I don't feel like I've been Komooted. There are alternative apps that I'll switch to.

However, it really sucks for employees. I know a guy who joined Komoot a few weeks before the sale, and who was among 80% fired right after the sale finalised. They've been negotiating the terms of sale and hiring people simultaneously -- that's just insane.

GlacierFox•1h ago
Recommend any alternatives?
IncreasePosts•1h ago
It makes sense if you realize that there's no certainty a sale will go through and you don't want to pause all operations with the blind hope that a sale will happen

Having said that, if someone just joined before the sale and is laid off, they should get a generous layoff package similar to longer term employees since they may have just quit a job to go there and are now back on the market.

sneak•1h ago
Why is that insane? A job this week is no guarantee, legally or practically, of a job next week.

To assume otherwise is foolish and naive. That’s simply not how employment works.

dakiol•1h ago
You’re technically right. But it’s disappointing that that’s the normal state of affairs.
akdor1154•13m ago
> A job this week is no guarantee, legally or practically, of a job next week.

It is in Europe - one or three months are the standard notice periods I believe?

littlecranky67•2h ago
To be fair, komoot already had plenty of dark patterns in place to produce growth and conversion.
Eavolution•27m ago
Such as what? I found it a very fair deal, you can have functionality for your area for free, which will likely be good enough for 70%+ of people, but if you want larger regions you have to pay. It seems to me a totally fair and transparent pricing structure, without resorting to filling the app with ads.

The people who need the paid portion of the app are also likely enthusiasts, and in that light the pricing seems fair too.

skrebbel•2h ago
I’d love a founder perspective on this. If they kept saying “we won’t sell” and then sell, is that just plain breaking all promises and selling out, as this article suggests? Or was there more going on?
baq•1h ago
30M euro each is a lot of money. Do you need more reasons?
IncreasePosts•1h ago
Any time anyone says they will never do X, they are saying they will never do X unless they are presented with a very very compelling offer. This is generally true in life and not just in business.
Terr_•52m ago
Even if they did break a promise, and there's some contractual oomph behind it... the company responsible is separate from the former owner.
tietjens•2h ago
Bending Spoons strikes again.
xandrius•1h ago
I don't think enough people know about them and their profit-squeezing strategies.
serendipty01•47m ago
HN Search: https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu...
Etheryte•39m ago
That's actually both funny and sad, I recently used WeTransfer and wondered when their product got so bad. Turns out Bending Spoons bought them about a year ago.
thrance•38m ago
From the article:

> I’ll argue that Komoot is neither a moral failure nor an outlier but the capitalist system of value extraction working exactly as intended for the platform owners.

If it wasn't for Bending Spoons it would have been another private equity firm. It's not about them being particularly evil, it's about living in a system that makes their existence inevitable.

hermitcrab•1h ago
Just look at what private equity did to British Water companies, Toy'R'Us and any number of other organizations. Do private equity companies perform any useful social purpose? Or are they all wreckers, asset strippers and carpet baggers?
Erikun•1h ago
Freaconomics had a podcast episode on private equity a while back. I don’t quite remember the conclusions, probably mixed. https://freakonomics.com/podcast/are-private-equity-firms-pl...
Guvante•24m ago
Private equity can sometimes save failing businesses unfortunately there aren't a lot of businesses that go public out of private equity so it is difficult to measure their effectiveness.

Since after all the only time private equity is interested in going public is unicorns.

pentamassiv•1h ago
Next years article: When We Get Bikepacked

Never believe a company that you are part of a community if the content you create for them cannot be exported and published somewhere else. I am especially sceptical if someone says they never sell.

thrance•42m ago
bikepacking.com doesn't look like it's a for-profit company, in their about page.
blitzar•29m ago
bikepacking.com looks like it's a for-profit company based on their about page.
aembleton•24m ago
The owners could still sell it though
baq•1h ago
Just yesterday there was a thread about startups, compensation and what happens to promises when real money enters the picture.

Your best bet to keep a social platform for a long time is a coop. You’ll never get investors, which is the point, but you also aren’t a foundation or a nonprofit with shackles (unless you get to OpenAI levels of creativity.)

Terr_•54m ago
Somewhat related: How bankruptcy laws mean many promises like "we won't misuse your data" become void in the name of extracting value for creditors. (Or even the threat that it might happen.

There's a system that needs to be reformed, it's not fixable by individual attitudes.

ndsipa_pomu•36m ago
Sounds like some kind of GDPR law is required so that companies don't get to treat people's private data as their own. It's ridiculous that in a bankruptcy they can sell off the data that belongs to others - companies should be treated as merely protecting PII data and can never own it.
poisonborz•1h ago
The base premise was already bent: sell access to community-uploaded material. I know Google Maps does this on a much grander scale but at least the data is more or less accessible for everyone.

I wonder why there aren't popular free/open projects that do what Komoot does. What they did above the contributions seem to be doable by a dedicated group or a nonprofit.

jona-f•1h ago
There is openstreetmaps of course and osmand as a navigation app. There is also a biking specific project related to openstreetmaps. None of it is as polished as komoot of course. Far from it. This sell-out was totally predictable. Why the outrage? Do people never learn? It's so frustrating.
Guvante•29m ago
I think it is fair to be annoyed that crowd sourcing is used to enrich a select few.

Honestly the best course of action is to let it die. $300M is enough money that losing the user base would be enough for similar things to stop happening.

andrewshadura•1h ago
I’ve been using https://cycle.travel for a similar purpose. I may not be quite as polished, but it does its job, and it’s developed by a person from the OpenStreetMap community.
NoboruWataya•7m ago
> I wonder why there aren't popular free/open projects that do what Komoot does. What they did above the contributions seem to be doable by a dedicated group or a nonprofit.

Well, there are still costs involved (not just financial but also labour), and someone has to pay them. We are lucky to have a number of great open source and community-driven projects where people do contribute time and money to make data freely available to everyone, but it's not guaranteed. If there aren't enough people who are willing and able to contribute, or the costs get too great, the project will founder.

OpenStreetMap seems like it is already doing this to an extent, or at least is a good platform on which something like this could be built. Hopefully this saga encourages more people to contribute that way.

stef25•1h ago
Welcome to the capitalist world I guess. Not only does this happen all the time, it's the goal of most tech founders.
atemerev•1h ago
More than that, you won't succeed and your company will probably go in the dustbin of nice failed projects unless some scalable explicit monetization is the goal.
xandrius•1h ago
Whenever you read that your favourite app got purchased by Bending Spoons, run away as fast as you can.

There should be a tracker specifically for this.

avhception•1h ago
As someone who always rejected Komoot and stuck to OpenStreetMap, and had to justify that decision multiple times: I'll play them the world's smallest violin.
mnmalst•1h ago
I am the same. I use osmand and sync the recorded tracks with syncthing to my desktop. Works for me but not comparable to sites like komoote of course.
oreilles•27m ago
This article is about people who liked their company and their job and lost it all. It's something to lack empathy, but I'm always amazed that there are people so full of themselves that they will go out there and proclaim that they don't give a shit about other people's fate, as if it was something to be proud about.
probably_wrong•15m ago
Counterpoint: I used Komoot during the pandemic because it was the only app that would recommend new, interesting trekking routes every week in the small corner of the world where I was at the time. For my SO at the time, who was losing their mind due to cabin fever, Komoot was a literal lifesaver. No other app that I know of offered that.

I am therefore thankful to the old Komoot Team and I'm sad for them.

ramon156•1h ago
The more I see Bending Spoons in the news, the more I realize how shitty of a company it aims to be.

I once applied to their job listing. I adored the idea of working there. Now all I can think about is "I'm glad they rejected me"

ImaCake•7m ago
I mean they own meetup which is one of the worst platforms that has failed to die in-spite of how terrible a product it is.
sneak•1h ago
I will never understand why businesspeople consider it a betrayal when business happens.

If it’s not in the contract, it’s not something you should rely on.

Guvante•16m ago
Who says it wasn't in the contract? If they had a terms of service that promised to never sell and then revised it to remove that clause is that legal? Probably not but good luck fighting it.

The problem is legal suits over complex contract law are way too expensive for impacted people to legitimately seek enforcement in cases like this. Especially since courts hate non-monetary enforcement and so at best would allow some pittance of money as a replacement.

RamblingCTO•1h ago
The article is really really well written, beautiful! Thank you for making it available freely.

I'd say it's about time for the komoot folks to organize and create a coop and stick it to komoot. A coop would probably be even more compatible with the dirtbag lifestyle!

jabiko•1h ago
Here is a bittersweet video of the self organized goodbye meeting of the ex Komoot team: https://youtu.be/qLJkK4Wn1HI
dakiol•1h ago
> Komoot, to them, was more than a job; it was a mission and purpose. Many had accepted below-average salaries and uprooted their lives to commit to the outdoor lifestyle and the dream job. Suddenly, they were left scrambling for new work and visa sponsors with just a few months’ pay as severance. The six bosses, meanwhile, pocketed an estimated 20 to 30 million euros each.

That’s why, and call me unethical, I never do more than necessary at work. Never help outside of business hours, never engage with rich bosses. Switch every 2-3 years to new places. Maximise my income (in real money, not imaginary stocks) while trying to work the minimum.

For dreams and craft, I have my side projects.

lycopodiopsida•49m ago
There is nothing unethical about: you are doing the only sane thing in this system and economics. Morons, who work themselves to death believing bosses shit-talk about “our mission” and “we are in this together” will learn it the hard way.
benterix•37m ago
Try saying that on LinkedIn and watch the reactions. There is a huge difference between what you can feel and do, and what you can say.
baq•33m ago
If you are in a game of smoke and mirrors, you play the game according to the rules.

I don’t post on LinkedIn. Got better games to play.

bjackman•45m ago
I'm gonna copy paste a comment I wrote yesterday that I think fits perfectly here:

As an engineer if you are gonna be a rank and file employee you need to do it for your own reasons. I think the main good reasons to do it are:

1. It's relatively chill and you value the stability. You deliver competence from 9-5 then go home to your family or some other thing that's more important to you than work.

2. You really enjoy the pure engineering side and find meaning in the technical artifact you're creating. Probably it's open source and has some value/community outside of your employer.

3. You're gaining valuable experience that you can later leverage into something else. Probably you're in the first 5 years of your career.

If the main thing driving you is growing a business, and you don't directly own (not options or RSUs or whatever, actual real equity) a significant slice of it, you are very likely misdirecting your energy.

---

It sounds like the staff here thought they were in case 2, but they were not. I think that the article explains the reason why nicely: the thing they were building was not part of the commons.

A_Duck•35m ago
This is a shame though. We should work towards a world where most people can find meaning in what they do.

For now it can work better to be a contractor and have your 'meaning' be a positive reputation in your industry.

More like being a medieval blacksmith. You don't mind what you're making, but you're known in your village by the quality of your work.

Simon_O_Rourke•6m ago
> That’s why, and call me unethical, I never do more than necessary at work. Never help outside of business hours, never engage with rich bosses. Switch every 2-3 years to new places. Maximise my income (in real money, not imaginary stocks) while trying to work the minimum.

That's not unethical at all, in fact I think that's a highly intelligent strategy to look out for the little guy (namely you) in the bear pit of tech capitalism. Anyone buying into the "we're more than a company, we're family" schtick is just another sucker to be worked remorselessly to line the pockets of the VPs and C-suite.

My previous employers included me in their Director/VP meetings, and the family schtick evaporates pretty quickly when they start talking cuts. One VP in a meeting, quite literally, proposed laying off an entire team of veteran engineers (most with young kids) and the very next thing that came out of this doucebag's mouth was "are we ordering in some lunch?". They do not care a whit about you and once you realise that then you should just look to yourself first and foremost and forget accepting below-average salaries just for some "mission".

They will happily kick you to the curb for any of the following reasons, which I have personally witnessed in the past few years,

- Their pal is looking for a job that's currently occupied by someone else. So they fire and hire.

- They want to deflect blame for their own failures, so they fire a bunch of folks who had nothing to do with the failures.

- They want to appear 'ruthless' to the CEO, so fire people to enhance their own image.

- They do a clear out of their previous incumbents staff once they replace someone and bring in their own crew.

vachina•51m ago
Well that sucks for the users too. If i knew this would be the outcome i wouldn't have contributed anything to the platform.
thomasahle•43m ago
Other than entirely community-driven projects (like https://wanderer.to/ mentioned in the article), are there company "forms" that legally protect against this kind of sell-out? Like non-profit or public-benefit-corporation?

If users are contributing the content of the app, it seems they should have a way to hold the owners accountable.

Guvante•31m ago
Honestly it can be quite difficult, generally speaking the best you can do is release the data in raw machine readable format with a permissive license.

Unless you already have large interested parties "bribing" (not technically of course) the group of controlling members tends to be a weakness of anything crowd sourced.

Especially since it is rarely cut and dry. If the finances aren't working out is it better to sell and keep the site online or not? Are intrusive pop ups begging for donations a better option? There isn't a singular true best option.

NoboruWataya•26m ago
There are non-profit corporations which seem on their face to address the issue, but not knowing much about how they work, it seems to me that it is often too easy to convert them to for-profit corporations, as happened with Raspberry Pi. I think in Europe a lot of open source organisations are "foundations" which seem to operate on similar principles.

IMO non-profit or charitable status is a must for sustainable, open, community-driven projects. One of the dumbest takes I often hear is "this for-profit corporation was good and kind before financial capitalism came along". Financial capitalism was always there, the for-profit corporation is pretty much a pure product of financial capitalism. Don't believe any for-profit startup that tells you it is all about the social mission, it is not. Even if the company is European.

blitzar•28m ago
Feature not a bug, ticket closed.
rglullis•25m ago
> Unsustainable growth is not just ideology but an imperative, and it’s blatantly unsustainable. In a 2023 interview, Hallerman revealed that Komoot’s revenue was roughly split between recurring subscriptions and new users making one-time payments for map regions, with ad revenue making up a small remainder. That means they had to keep signing new users and expanding into new markets to stay in business. Komoot relied on continual growth in a finite world—an impossibility. What cannot continue forever is, by definition, unsustainable.

Relying solely on "community" to build and maintain these spaces is equally unsustainable. I worry that people will look at this and think that the alternative is to reject all forms of businesses, when the problem is simply of scale.

When We Get Komooted

https://bikepacking.com/plog/when-we-get-komooted/
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